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Arcadia Villa Apartments
- Apartments
- Phoenix, AZ
About this business
Location details
3915 E Camelback Rd, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
this is a terrible place to live and will cost more than you think this place is terrible. there are german roaches. As another commenter said, they will also accuse you of smoking in your apartment. the maintenance guy said they could tell from the air filter, but the air filter wasn't new when we moved in and wasn't changed once in the year we lived there. they still charged us a ludicrous amount of money for smoking. I would rather live on the street than live here again. please, just pay the few hundred extra it will be ... read more
Business response:
Hi there. We can only address and treat pest issues when we are made aware of them. We did not find any such requests in our records. Please give our office a call when you have a moment so we can address your concerns and learn more about your experience.
DON'T DO IT! -Current bed bug infestation -There is NO management onsite - they have abandoned us, so fend for yourself! -Homeless people all around the building, some pooping INSIDE the building -Homeless people doing drugs right outside the building -No guarantee that you'll get any of your packages -Neighbors smoking weeds/cigs in a SMOKE-FREE building -Poor ventilation. You can both hear your neighbors and smell what they're cooking through the vents -Disregarded maintenance requests. I've been waiting for a new A/C unit... read more
Business response:
We value all feedback from our residents and are committed to addressing these issues. We continuously strive to improve our services and amenities to provide a better living experience for our residents. We will take your comments into consideration as we work towards resolving these matters. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly. We appreciate your patience and understanding as we work towards enhancing the quality of life for our residents at Baker Tower Apartm... read more
The Worst Place I’ve Ever Lived BELIEVE THE ONE STAR REVIEWS!! - I was supposed to move into my unit June 9th, when I walked in there were poop stains all over the rug, the place was dirty, and there was so much trash on my balcony I had to fill up a trash bag and throw it out. When I turned on the lights for the first time the switch was popping and buzzing so loudly that maintenance said it was unsafe and turned off my power for the first 4 days I was there until it could be fixed. The dishwasher exploded and flooded my un... read more
Business response:
Hi, Sage. Our team is saddened to hear about this. Please reach out to us directly so we can properly address these claims. Thank you and we look forward to turning your experience around.
Poor Customer Service It is disheartening to observe that the employees, who are compensated due to the residents they serve, lack the necessary skills to treat them with care. It is imperative for any organization to prioritize excellent customer service, as it plays a crucial role in their success.
Business response:
Hi there. Our team uses reviews as an unbiased way to receive insights from our residents, so we are disheartened to read these allegations. We were unable to identify you as a resident, but if you wish to further this discussion, please reach out to us directly. Thank you.
Do Not Move Here If you love terrible customer service and also enjoy getting your maintenance order requests ignored, this place is for you. The fact that it is almost impossible to get ahold of someone to talk to at the leasing office is mind blowing. Don't bother sending an email either because those will never be replied to. They have an emergency line for maintenance requests but it's useless. I have submitted 4 separate work order for water leaks and mold issues and it has not once been resolved.
Business response:
We apologize for any inconvenience and frustration caused by your experience at The Station On Central. We take all feedback seriously and will address your concerns with our team to ensure that we improve our customer service and maintenance response times. Please feel free to reach out to us directly if you have any further concerns or questions.
Do not live here If you enjoy waking up to a leaf blower every weekday as early as 7 am and stepping in dog poop every time you walk around the complex - then this place is for you! Not to mention the sketchy neighbours, appliances that are broken half the time, and the subpar front office personnel.
DONT EVEN BOTHER Don’t even bother trying to rent here. Had a scheduled appointment and nobody ever showed or was even at the leasing office. TOTAL WASTE OF TIME. Listen to the other reviews. I asked other tenants going in and out the building and they all said this office is horrible with everything.
Business response:
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced during your scheduled appointment. Our team is dedicated to providing excellent service to all of our prospective and current residents. We appreciate your feedback and will use it to improve our services.
Worst place I've ever lived. Worst living experience my roommate and I have ever had. My biggest regret in life is signing a lease here because the apartment is completely unlivable due to our upstairs neighbors being insanely loud and the management being useless about it. We have talked to the neighbors directly, talked to management, called security, called the cops, and done everything reasonable to alleviate the situation. The complex does NOT enforce their quiet hours and is knowingly violating Arizona's law of Implied... read more
Business response:
Thank you for taking the time to share your experience with us. We understand your concerns and are sorry to hear that you are dissatisfied with your living situation. We would like to address your concerns and invite you to reach out to us directly to discuss your issue further.
Do NOT trust these people. SKETCHY. Agent told me bank statements were sufficient for income then CHANGED their answer to say it was “not verifiable.” Offered me a co-sign option then took it back by “executive decision”??? Never seen that happen in my 10 years of experience in PM. I’ve been a solid renter for 12 years and never paid late once. I hope their units stay vacant at this point. Karma, karma to the miserable people in this industry. Good luck getting them to answer the phone or respond to emails in a timely manner... read more
Business response:
Thank you for taking the time to share your feedback. Due to the nature of your claims, we feel it would be best if we discussed this matter with you directly. Please call us at (855) 327-7186 when you have the time.
Frequently asked questions about Arcadia Villa Apartments
How is Arcadia Villa Apartments rated?
Arcadia Villa Apartments has a 3.4 star rating with 71 reviews.
When is Arcadia Villa Apartments open?
Arcadia Villa Apartments is closed now. It will open at 9:00 a.m.
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