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Arby's

3.8

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

1420 Bellefontaine Ave, Lima, OH, 45804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,612 reviews
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Meg Jennings's profile image
Meg Jennings 
5 years ago

Give order receipt so you can see what you were charged for. Been missing food every single time I come the past 6 times. place has gone down hill. 

Steven Plaugher's profile image
Steven Plaugher 
5 years ago

ordered a reuben with extra dressing ,they put brisket on my sandwich, when i called, the manager called me a liar and hung up....im cool , i aint messing with this store nomore, 

Steven Burkholder's profile image
Steven Burkholder 
recommend  Recommended
6 years ago

WHY do they clean the milkshake machine at 8 PM at the Bellefontaine Ave store??? Second time I’ve gone there recently to get food & shakes & they were cleaning the machine. Both times around 8 PM. Do it at breakfast time or the middle of the night? 

Business response:

We apologize, Steven. Please let our Guest Support team know more details about your restaurant visit using the link below and we will address. https://commentform.marketforce.com/comment.../arbys.aspx... 

Robert Avila's profile image
Robert Avila 
6 years ago

In general the service time has much to be desired. And now that the Pepsi is gone and they are only serving Coke products I really don't have much reason to keep going there. The food isn't badd nor is it great But I enjoy having Pepsi with my meal so there's really nothing to lure me there regularly. 

Business response:

We will share your feedback with our Menu team. 

Phil Austin's profile image
Phil Austin 
7 years ago

Great food and service. Your furthermost outside drive through speaker sounds like your cashier is talking through a sock while holding their hand over their mouth, and the headset microphone is attached to them somewhere around their groin area. This has been this way for several months. Lol. 

Sara Halverson Myers's profile image
Sara Halverson Myers 
7 years ago

So I just went through Arby’s to order food said I wanted a chicken bacon and Swiss with just chicken bacon and Swiss the kid taking my order says OK what don’t you want on it I said I don’t know anything other than chicken bacon and Swiss kid says yeah no shit... NO SHIT ... manager said well who did it sound like bc they don’t know who is taking orders. 

Business response:

Hi Sara, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 1420 Bellefontaine Avenue, Lima, OH location? Our Guest Support team will reach out to you personally and make this right. 

Pamela Pennock Horner's profile image
Pamela Pennock Horner 
7 years ago

The super was extra good and juicy after adding more sauce. The onion rings are excellent. And having Diet Dr Pepper topped off the meal. . 

Business response:

:) 

Dominic Camps's profile image
Dominic Camps 
7 years ago

The WORST Arby's I've ever had. Always forget stuff. Workers always screwing around, not doing stuff right. Always takes forever. Horrible. last time I went they completely forgot one of my meals, and Arby's isn't cheap so I wasted a pretty penny on it. Don't waste your time going to this one, you'll get better service by going to the one on the west side of town. 

Caleb Good's profile image
Caleb Good 
8 years ago

Avoid going here during 3rd shift hours they will mess your food up you can count on it. Even the simplest thing like no ranch on your slider or marinara sauce for your mozzarella sticks that you don't have to ask for even though I do every time. Idiots. 

Business response:

Caleb, we are sorry to hear about your experience. Could you please send an email to socialmedia@arbys.com with both of your Facebook reviews along with the location, Bellefontaine Ave in Lima, OH? Our guest support team will make it right for you. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.8 star rating with 1,612 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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