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Arby's

3.9

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

1359 S Main St, Adrian, MI, 49221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9703 reviews
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Terry Robinson Griewahn's profile image
Terry Robinson Griewahn 
5 years ago

what the heck you guys...i always loved coming to Arbys....not tonight...some woman in the back dropping the F bomb here and there...and she was not quiet about it....F...this....F ...thatI had my Grandkids we me and i did not Appreciate that at all....and i ordered 2 large fries that were only half full 

Rob Sherman's profile image
Rob Sherman 
6 years ago

give hot food to people. may a sauce per sandwich maybe 2 would be nice. not 1/2 per sandwich 

Brandon Warren's profile image
Brandon Warren 
6 years ago

Have gone to arbys 5 times and every single time i have gone my order is wrong, get home and have to turn around to get THE RIGHT ORDER. save your time and money and go somewhere else, at least mcdonalds can make a correct order when spending 30 plus dollars every time you go! thanks for all the wasted gas Arbys of Adrian! 

Tom Coller's profile image
Tom Coller 
6 years ago

Just walked out of ARBY'S in Adrian, no one cared to take my order, cook was having a melt down and was slamming food down on the counter and throwing orders through the window and slamming the doors on the warmers. Trash every place floors, food prep area and deep fryer area extremely dirty, tables dirty..... Just aweful! CUSTOMER SERVICE DEFINITELY WAS NOT ON THE MENU TODAY! I may never go back.... The kids working were clueless and careless.... this is not what I expect from any restaurant. Being ignored at the counter as... read more

Mandie Chastain's profile image
Mandie Chastain 
6 years ago

Food was cold. The floors were very dirty 

Business response:

We apologize, Mandie. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzUwNzk= 

Alexis Tracy's profile image
Alexis Tracy 
6 years ago

Today’s rating of going to Arby’s is really poor. Sure I want to order fast food with poor customer service. The guy taking my order; I had to ask him: Did you get that? ; because it was dead silent. Then when I got to the window, and another guy brought me my food, it’s really gross to say, but you know , “his headset” he had the speaker in his nose. So gross that I had to say that. 

Business response:

We apologize, Alexis. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzMyMzQ= 

Jennifer Boyd Pilarski's profile image
Jennifer Boyd Pilarski 
7 years ago
Brenda Harrison's profile image
Brenda Harrison 
7 years ago

Get rid of the rude asshole (Mike) He was very short and rude with us. Ordered 2 sliders and a large frie. Got all the way home and no fries. Also asked about the senior discount and his reply was nope! Wth! Last time we were there we got the discount. Won't be going back. 

Business response:

Hi Brenda, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Adrian, MI location? Our Guest Support team will reach out to you personally and make this right. 

Sharon Hensen's profile image
Sharon Hensen 
7 years ago

Second time in a week I got cold sliders from Arby's. I told the guy at drive up and he said they should be warm but cold and dry bread. Tried to call them, the rang several times and a recording came on and told me to enter an access code. Think I'm done with our local Arby's. 

Business response:

Hi Sharon, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Adrian, MI location? Our Guest Support team will reach out to you personally and make this right. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.9 star rating with 703 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m.  

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