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Arby's

3.9

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

204 W Hwy 20, Michigan City, IN, 46360, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9974 reviews
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Brian Schroeder's profile image
Brian Schroeder 
5 years ago

they messed up my order and now won't pick up the phone 

Andrew Thompson's profile image
Andrew Thompson 
5 years ago

Never had a problem here usually it’s McDonald’s or Burger King but the other day we went we never got coke or root bear floats no what we get is a orange and coke soda which is not what we ordered yeah don’t think I’ll try buying drinks here anymore 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Christina Siuda's profile image
Christina Siuda 
5 years ago

So after waiting almost 15 mins in the drive thru this is what find when I get home. I ordered a ham slider not a smooshed turkey one! Then I wanted no ranch sauce on my buffalo slider and I received a plain piece of chicken with ranch sauce. $19.60 and long wait well I’m highly disappointed 

Dee Hignite Martin's profile image
Dee Hignite Martin 
5 years ago

Manager was rude with an attitude problem. Asked about sauces which she stated in the bag. I called back because there wasn’t any sauce and she told me to come back and get it then hung up on me. She refused to give me her bosses name or number. 

Stephanie Johnson's profile image
Stephanie Johnson 
6 years ago

Went thru the drive thru last night and it was horrible ... Was rushed the whole time got to the window too my card have it back shut the window handed me my bag saying sauces are in the bag and shut the window without letting me get a word in had to go in to get the correct sauce because it seemed like she (the manager) just tossed random sauces in there... Asked if they were short staffed but they were basically too busy talking about whatever and is customers were an inconvenience to the convo It's crazy cuz this was one ... read more

Pamela Sue Keltz's profile image
Pamela Sue Keltz 
7 years ago

I just had the worst lunch I've ever had!!! Wasted my $$. Curly fries tasted really gross, left a funky taste in the back of my throat, oil needs to be changed I do believe. Got a Market fresh Chicken salad sandwich. HA! What a joke. One scoop of chicken salad plopped in the middle of the bread, bread limp and tasted burnt. VERY disappointing!! Only thing that was good was the bottled water I got. BLECH. 

Bernard Howard's profile image
Bernard Howard 
8 years ago

The staff was very helpful and nice, the manager Dan made us feel at home. The BLT'S where spectacular. 

Tim Mejia's profile image
Tim Mejia 
8 years ago

Steak tasted as if it was not fresh. Reheated. Staff was super friendly. 

Business response:

Hi Tim, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the Michigan City, IN location? Our Guest Support team will reach out to you personally and make this right. 

Robert Aaron Metheny's profile image
Robert Aaron Metheny 
8 years ago

Best shamrock mint shakes with Andes mint candy better than Mcdonald's shamrock shake Mcdonald's machines always breaking down never happened at arbys 

Business response:

:) 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.9 star rating with 974 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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