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Arby's
- Restaurants
- Salem, OR
About this business
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location details
940 Lancaster Dr NE, Salem, OR, 97301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
thank you for ruining my dinner by not listening to my order! I understand why you have a "now hiring" sign up. please try to hire competent workers! it's not that hard to press a button!
done with Lancaster Arby's .rude service , very arrogant server . the server girl gave us the wrong order recently and when I went up to the counter and told her bout it she said we're liers . and my brother said you really don't care about your customers do you. and she said no I really don't care I'm here for the pay check . I've been going to this Arby's since 1988 and the service and food has always been really good up until the past year.or so.ill drive to the keizer Arby's before I go to this rude and arrogant Arby's a... read more
my turkey less turkey sandwich. hmmmmm
Business response:
We apologize, Tracy. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx...
Very poor customer service. I ordered 4 sandwiches only received 2 went in for my other 2 and was called a lair. Didn’t even get my receipt back.
Ordered 20 sandwich's they were all WRONG
Went in twice for Orange Cream Shake and they didn’t have any and won’t get any SHAME
Business response:
We apologize, Peggy. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzcwNDA=
Drove to Arby’s waited in a slow line at the drive thru, had to wait several times between my items I ordered because the person taking the order was doing other things. I ordered a reg roast beef plus cheddar cheese, red ranch and lettuce/tomato. Had to wait again at the window. Got home and my sandwich has the extras I ordered but NO Meat! Besides the bun on my sandwich and My daughter sandwich was burned. Not happy!
Business response:
Hi Debbie, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 940 Lancaster DR NE, Salem, OR location? Our Guest Support team will reach out to you personally and make this right.
Business response:
Hi Lynda, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review (including more details), phone number, and indicate that this occurred at the 940 Lancaster Dr NE, Salem, OR location? Our Guest Support team will reach out to you personally and make this right.
Even if they took them 15 minutes to cook my order, it was sooo worth it!!! My crispy chicken and bacon salad was cooked to perfection ♡ Also friendly staff
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 4 star rating with 1,414 reviews.
When is Arby's open?
Arby's is closed now. It will open at 9:00 a.m.
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