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Arby's

4.1

About this business

Location details

105 Savannah Dr, North Little Rock, AR, 72113, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1445 reviews
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Ray Greer's profile image
Ray Greer 
5 years ago

Got my order wrong, cold food, rude manager, wanted to charge me extra to fix their mistake. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Deborah Hewett's profile image
Deborah Hewett 
5 years ago

Cashier spilled drink all in my lap, seat and door through drive through and laughed. (It wasn't on purpose but no apology.)When I spoke to the cashier about it she just shut her window. Then the manager Britney came to window I started telling her about the incident and how they were laughing. She started yelling at me. Very unprofessional. I come here a few times a week and have large orders. The five floats had one small scoop of ice cream and were just like drinks. She was happy to give me her name and shut the window. S... read more

Business response:

We’re sorry to hear that. Can you please share additional details with us at the link below. We will be sure to address with our team. https://commentform.marketforce.com/commentform/Arbys.aspx 

Tom E Aplin's profile image
Tom E Aplin 
recommend  Recommended
5 years ago

I love the management team here. I order either Door Dash or do drive thru at least 3 times a week and i love putting the roast beef on my low carb wraps. only downside lately is that on DoorDash you cannot add sauces. i love arbys sauce, its an addiction! recently, no sauces have been provided and one of the female employees (poofy hair) was working the drive thru. i asked for arbys sauce and she said sauce was already in the bag. i get home to discover horsey sauce only. i didnt understand why she didnt ask but anyway, i l... read more

Business response:

Thank you for your feedback. We will share this with our restaurant team. 

Jessica Snook Addis's profile image
Jessica Snook Addis 
5 years ago

Root beer float was yummy and I can appreciate the staff accommodated my request to using a wrap instead of bread for the chicken salad. I didn’t get a single pecan in my pecan chicken salad. Sweet potato waffle fries were room temperature. Bummer... 

Business response:

Thank you for bringing this to our attention. Please share additional details with us at the link below. A member of our Guest Support Team will be in touch. https://commentform.marketforce.com/commentform/Arbys.aspx 

Sharon Pettit's profile image
Sharon Pettit 
recommend  Recommended
5 years ago

The group here went above and beyond to add the little touches & surprises that made my birthday special. 

Jon Campbell Jr's profile image
Jon Campbell Jr 
5 years ago

They are continually "out" of items. The last 4 times we,'ve been there, they were either out of something or a machine was broke. Arby's Wilmington has surpassed KFC Wilmington as the most mismanaged restaurant in town. 

Business response:

Thank you for reaching out to us. We welcome your feedback. Please feel free to share additional details with us here: https://commentform.marketforce.com/commentform/Arbys.aspx 

Meagan Holland's profile image
Meagan Holland 
5 years ago

Cigarette butt found in food, gave major attitude when asked for refund ended up cussing us out and didn’t get refunded 

Business response:

We apologize. Please share additional details with us at the link below. A member of our Guest Support Team will reach out to you to make it right. https://commentform.marketforce.com/commentform/Arbys.aspx 

James Reece's profile image
James Reece 
5 years ago

couldn't get in. drive thru only. so we left 

Jennifer Carroll's profile image
Jennifer Carroll 
5 years ago

Straight out rip off. Ordered a 1/2 lb roast beef wasn't even a quarter pound let alone a half. This means one of two things, either they think we're stupid so they can rip us off or they just have really really lousy non-caring staff preparing food. 

Business response:

We apologize for your experience. Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/Arbys.aspx 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4.1 star rating with 445 reviews. 

When is Arby's open?

Arby's is closed now. It will open at 9:00 a.m. 

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