Arapahoe Kia

Michelle S 

on BBB

a year ago

BEWARE. This dealership will try to con you out of $2800 to buy 3rd party warranty coverage for pre-certified vehicles that come with transferable 10-yr coverage!Before getting into that, let me just say that my experience with ********************* and *****, sales consultants, was fantastic! Very professional, responsive, accommodating, and helpful. I appreciate the time they took in arranging the test drive. And when I finalized the deal the following day, they went out of their way to bring me the vehicle and explain all... read more

Katie V 

on BBB

a year ago

This dealership is one of the few that still use OFAC as a guise to illegally obtain your credit information, even if you have already obtained outside financing or are paying cash.What the owner of this dealership is doing is conning people into allowing them to make an unnecessary credit inquiry. Hard credit inquiries are 10% of your credit score and can stay on your credit for about 2 years. There is absolutely NO reason for the dealer to run your credit if you have already had the bank approve you for a loan elsewhere. F... read more

Angel L 

on BBB

2 years ago

Worst service ever. They will take your money and when you have the same issue just shy of a month later they won't do anything to fix the problem except offer a Lyft ride to your destination. Big woop. If you want to loose your money this is the place to go. This problem I have isn't isolated to just my car model, but an entire fleet was recalled for issues.All they'll do is run your car around the block and do a scan for codes. They have zero desire to replicate the issue is a controlled environment where the issues arise.... read more

Michael C 

on BBB

2 years ago

I found a ********* Raptor on their site, did the online credit app, and was approved. ************************* contacted me and said they were putting the paperwork together and would get back to me. After doing a hard credit report to pull my credit, they never contacted me again, and I had to contact them 4 times before speaking with a mgr, only to find out they sold the vehicle to another party. He said he would find out what happened and get back to me. Of course he didnt. In the meantime l, they dinged my credit repor... read more

Angela L 

on BBB

2 years ago

Bought a warrantee when I purchased my vehicle. Which included x amount of oil changes. For the second time they put very little oil in transmission with the oil and cap screwed on so tight unable to remove. Had oil change about 2 weeks ago. Checked oil and had nothing in it. 

Jeffrey C 

on BBB

3 years ago

Spoke with Arapahoe Kia salesman **************** on 2/10/22 re a 2022 KIA *** (Vin *****), and I put a $500 deposit on the car the same day after he said it would be sold to me at **** plus standard dealer fee of $700. The vehicle was set to be delivered to the store on or about 2/24/22. On 2/12/22, I emailed ******* due to issues I had read about where auto dealers were adding markups to cars after receiving customer deposits and wanted to confirm in writing with him that the car would be sold to me at **** plus dealer fee... read more

Sean M 

on BBB

3 years ago

I reside in *****, and I found the vehicle that I was looking for at Arapahoe Kia, ********. We agreed to terms and signed the deal. Transport was set up for the vehicle I purchased and for my trade-in vehicle. Understandably so, that they would not ship my vehicle until they received payment from my bank. However, on the flip side, my vehicle has been in their possession for a week now and the payoff check still has yet to be sent out. I have contacted them many times via phone and email with no response. I had the bank cal... read more

KJ 

on BBB

3 years ago

Kevin the maintenance manager used offensive/racial verbiage. They shipped me someone else's vehicle from Colorado to Texas and had the audacity to blame others and lied to the owner whose car they actually shipped. They are very dishonest, they state that your vehicle is repaired when it is not. I will continue to place my experience on every site possible, just to warn others..... 

Mary R. 

on Yellow Pages

9 years ago

Very Unhappy With The Service Department. I brought my vehicle in twice and they did not fix the problem. Harlow is very rude to other employees. I purchased my car from this dealership and wish Shortline Kia was still a Kia Dealer. They are 100% better than Arapahoe Kia.