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296 Bell Park Dr, Woodstock, GA, 30188, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I recently worked with Nathan ********** to have the roof replaced on my Mama's home in Acworth, and I cannot express enough how wonderful he was to work with to make that happen. I highly recommend ARAC and Nathan. The team that worked on the roof and the team that cleaned the barn roof were extremely professional and hard working. I am very appreciative of Nathan and everyone at ARAC that helped us.
Business response:
Thanks for the review ***** and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
Arac Roof it Forward was hired to do our roof, along with gutters and repairs inside where the leak damaged. During this process, a crew was hired, I believe without any experience possibly day laborers off the street. Damage was incurred to our decks front and back, broken boards, broken railing, our outside lighting and our soffits are broken, destroyed. This started in November, our inside has never been completed and our front guttering has never been replace..... We have attempted to work this out with Arc Roof it forwa... read more
Business response:
Thank you for your feedback regarding your experience with our company. We were never contracted to complete the interior portion of the insurance approved scope of work and gave you a credit amount of $221.57 based off the insurance estimate you provided us with. Most of these issues that you have presented were either pre-existing, due to wood rot, and outdoor décor. These items are explained in detail by our Roofing Expectations. Thank you for acknowledging our willingness to work with you as we will continue to do so in... read more
The amount of horror I have experienced from this company is beyond a short explanation. As a private home owner, I have had this company out to look at my roof to see if it had damage and needed replacement. Even at that first meeting my radar went up, but sadly I didn't listen. After their first visit where they pressured me to sign a document, (I should have known better), and my insurance company approved, which they did absolutely nothing to make my insurance approve as I did all that work, they LEFT TOWN. When I inquir... read more
Business response:
Thank you for the feedback regarding your experience with our company. It is always our goal to make sure that all of our marketplace interactions are enjoyable, from the initial consultation to the final completion of the project. It looks like we fell short on this one, so for that, we sincerely apologize. ARAC Roof it Forward has not moved away from Raleigh, North Carolina and we are still blessed to be serving the community today. Roof it Forward was referred to this homeowner by a neighboring 5-star client who was ex... read more
ARAC Roof it forward was a simple but professional process to help with my roofing needs. If you need roofing services I would recommend contacting their company!
Business response:
Thanks for the review Nokita and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
LOOK NO FURTHER THAN "ROOF IT FORWARD" Tropical storm Zeta wreaked havoc on our roof here in Gainesville. We knew we wanted a reputable roofing company, so we went with "Roof It Forward" for a second time! (They replaced a hail damaged roof at our old house in Marietta 3 years ago.) This time, we were extremely fortunate to work with Nick ******. He met with our adjustor on a Sunday and together inspected the roof. He is very knowledgeable, personable, and professional. He explained the process his crew would conduct in the ... read more
Business response:
Thanks for the review Mike and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
When Nick ****** of Roof it Forward said he and the company were going to take care of me and my roof, he was absolutely right. He was a liaison between me and my insurance company, so that part was relatively painless. He reassured me every step of the way how things were going to go, and he made it happen. My only responsibility was the deductible, and he helped me whittle that down. I am thrilled with the results, and we helped some children in need in the process. Can't think of a better outcome for such a huge undertaki... read more
Business response:
Thanks for the review ***** and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
This is an unsolicited letter regarding Jackson ******, an employee of Roof it Forward. Jackson has served as our salesman for a roof install in late November. I am a busy physician but felt compelled to stop and send a letter regarding Jackson. Getting a new roof is an everyday occurrence in their business. I am sure it is commonplace but not to the consumer. It is intimidating and can be confusing with options and choices not on our everyday vocabulary. Having a salesperson who is sympathetic is most helpful. I am su... read more
Business response:
Thanks for the review Dr. ******* and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
Response to my call for roof assessment was promptsame day. The Restoration Consultant evaluated the roof and interior damage, suggested solutions, worked with my insurance, was available by phone to answer any questions or concerns, and came out to inspect the finished job. I especially appreciated the Project Manager who was on site the day of the roof replacement. The work team was experienced and efficient. The interior damage was promptly repaired and everything looks good as new. All of my expectations were met and I ... read more
Business response:
Thanks for the review Nancy and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
I hired Roof It Forward after one of their employees (Jackson) knocked on my door and gave me a free estimate. Jackson walked me thru the entire process, including how to start the claim with my insurance company. As soon as I got the claim approved, the work was completed in one day. Jackson, the project manager and the crew crew made getting a new roof a painless experience. I'm recommending them to everyone. Thanks Jackson and Roof It Forward!
Business response:
Thanks for the review ***** and thanks for helping us Roof It Forward! It is appreciated by the entire ARAC family!
ARAC Roof It Forward has a 4.8 star rating with 1,794 reviews.
ARAC Roof It Forward is closed now. It will open tomorrow at 8:00 a.m.
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