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Apria Healthcare

2.7

About this business

Apria Healthcare is one of the nation’s leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

311 Industrial Dr, Minster, OH, 45865, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.757 reviews
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Marti L Lewis's profile image
Marti L Lewis 
5 years ago

Poor customer service when I started ordering clap supplies I made it clear that I would call when I needed them for two orders that worked then without my approval an order was sent out and money was taken out of my bank using my debit card number I did not give them the right to do that and it shorted my acct I am still waiting for them to put the money back I refused the delivery and they told me they received the supplies back last week that was a fraudulent transaction I’ll never order from them again 

Roger Robinson's profile image
Roger Robinson 
6 years ago

Worst company ever. Avoid them all together. They overcharge you and insurance and send you to collections even when told bill was paid in full. 

Frank Bennett's profile image
Frank Bennett 
6 years ago

This company is a scam. After talking to them all week about getting my Mom assessed for an oxygen concentrator - they committed to us and to the nursing home social worker to a visit Friday. Then they lost all record of it and tried to tell us the unit wasn't covered under Mom's insurance - that turned out not to be true - Apria just didn't have it in stock at the moment. And you can't talk to a supervisor at their "overseas" call centers. Bad, bad bad. Wish we could bill them for the 2 extra nursing home days. Don't touch ... read more

Lisa Johnson-Collins's profile image
Lisa Johnson-Collins 
6 years ago

Worst company I have ever worked with. Can never talk to a person every thing is all automated and if you do ever get a person they don't speak clear English. I have been trying to contact them since August. I finally just asked them to come get my equipment.i was trying to contact them while I was in the hospital with a broken ankle. My home nurse and home physical therapist tried to reach them no way to reach a live local person. I am taking my business else where! I would never recommend them to anyone. Poorest customer s... read more

Jonathan Hobbs's profile image
Jonathan Hobbs 
7 years ago
Tina Edge's profile image
Tina Edge 
7 years ago

Run.....this company customer service is terrible Not American you can’t get help... run to another supplier 

David Szippl's profile image
David Szippl 
7 years ago

Tried to contact them about stopping automatic delivery of CPap supplies and could not understand anyone. Connection so poor they hung up on me five times. Finally was able to get someone that I hope fixed the problem and was told they would contact me about returning unused supplies. Wait and see wait happens. Very poor customer service and very frustrating to deal with. 

Michelle Zimmerman-Herbst's profile image
Michelle Zimmerman-Herbst 
7 years ago

Worst company to deal with ever!!! Been trying to get a POC for my mom for three weeks. Doctor sent prescription in, two weeks later they said it is not valid. Did not even bother to call me to let me know there is an issue. When you call you get a different person each time and left on hold forever. Stay away from this company. Going to change companies as soon as I can get my mom back to Florida after her rehabilitation in Michigan. 

Sandy Grimes's profile image
Sandy Grimes 
7 years ago

worst company to work with. and their messing up takes time away from my dr office with the mistakes with my paperwork. 

Frequently asked questions about Apria Healthcare

How is Apria Healthcare rated?

Apria Healthcare has a 2.7 star rating with 57 reviews. 

When is Apria Healthcare open?

Apria Healthcare is closed now. It will open tomorrow at 9:00 a.m. 

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