Appliance Repair by Asurion

John Rencz 

on Google

a year ago

It should have been fixed right the first time. One part that was installed the first time was defective. I had to find the old part (ice bucket) and use it to make the ice maker work properly. A water hose was supposed to be adjusted the first time. It was not adjusted until the second repair attempt. Still don't know for sure if the repairs are going to fix my complaints yet. Time will tell… UPDATE. The ice maker does not freeze up anymore after three attempts to repair it. And I had to personally install an old ice bucket... read more

barb peschl 

on Google

2 years ago

After two months of nightmare, never-ending phone calls, a previous service tech that is literally a horror of a human and should not be in anyone's home EVER, I realized why there are no positive reviews if this ‘the the money and run’ company. The first person, named Preston (don't let this guy in your house, ever) told me that the only people who have the same issue with their fridge are "old people like you" and then said nothing was wrong with it and then wanted a signature! Are you kidding me? After weeks of calls and ... read more

Doug Mangrum 

on Google

3 years ago

Once I was assigned Asurion everything went extremely well. The problem I experienced was getting the factory to issue a service call. I spent 2 weeks and hours on the phone getting a service call. 

Gerald Belton 

on Google

3 years ago

Competent technicians. 

Rich Miller 

on Google

3 years ago

Foot massage