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Appliance Advantage

4.6

About this business

Service Repair, new appliance sales, 

Location details

45 Portland Rd, 45 Portland Road, West Kennebunk, ME, 04043, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.6526 reviews
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Steven DeLuca's profile image
Steven DeLuca 
4 years ago

Dishonest, DO NOT trust. Buyer beware! 

Lee Howard's profile image
Lee Howard 
4 years ago

Our cooktop failed and we called them for repair. Said they would have to replace the whole thing. They measured and said the only one that would fit was their most expensive one. Arrived, installed, and didn't fit. They had to add wood pieces to set it on; cracked Corian countertop; then said they would need to order metal pieces around sides but metal shop was closed due to COVID. Interestingly, Maine is back in business, but still no metal strip despite two calls. Getting the runaround. Over $2000 and looks like crap with... read more

Chris Kast's profile image
Chris Kast 
recommend  Recommended
4 years ago

Sid just left and he did an amazing job. He respected social distancing, wore a mask, and fixed our LG freezer issue quickly and efficiently. HIGHLY recommend you folks. 

Elijah Robert's profile image
Elijah Robert 
recommend  Recommended
5 years ago

Thank you to Ben and everyone at Appliance Advantage for helping my sister out today. She had another repair company come out and "fix" her refrigerator multiple times, each time they did nothing and charged her for it. Ben came out, identified the issue and gave my sister options on proceeding. He didn't pressure us or try to sell anything. They were sincere in getting her situation fixed the right way. We are customers for life! 

Wendy Milne Nowell's profile image
Wendy Milne Nowell 
recommend  Recommended
5 years ago

Fast, knowledgeable and courteous service. Great to know there is a reliable appliance servicing company close by (and for purchasing a new washer when this one finally truly bites the dust! Thanks for being so honest and helpful!! 

Alice Metzger Abrams's profile image
Alice Metzger Abrams 
5 years ago

Appliance Advantage was not able to fix my refrigerator, told me they were refunding me $450.00 out of $625, and never sent the check. When I disputed it to AX, Appliance Advantage left me a message that they were not disputing it and then lied to AX and told them I didn't go forward with the repair (cost of service call was $175. not $300). They also left me a message that they were not able to repair my machine. In good faith, I had them come over, told them to repair the appliance and after three visits, they misdiagnosed... read more

Peggy Elliott Griffith's profile image
Peggy Elliott Griffith 
recommend  Recommended
5 years ago

May 30, 2019 - our technician was Duke; he was prompt for the appointment, and very professional. He was able to diagnose the problem with our refrigerator very efficiently and offer options for repair or replacement via their store, and potential discounts. We were very satisfied with this service. 

John Greenwood's profile image
John Greenwood 
5 years ago

May 16, 2019 my wife and I bought an LG washing machine. The salesman Ben said he would give us the Memorial Day sale price. Instead he charged us $200 more than the sale price advertised in the mailing sent to us. They refuse to honor their promise. 

Gary Bowers's profile image
Gary Bowers 
recommend  Recommended
5 years ago

Fast service. Technician was courteous and knowledgeable. He found the problem and got us up and running quickly. He explained everything. We are very satisfied. Date of service call was 5/21/2019. 

Frequently asked questions about Appliance Advantage

How is Appliance Advantage rated?

Appliance Advantage has a 4.6 star rating with 526 reviews. 

When is Appliance Advantage open?

Appliance Advantage is open now. It will close at 5:00 p.m.  

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