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Apex At Royal Oaks

3.3

About this business

Located in prestigious Westchase, you can create a comfortable lifestyle & escape from the fast-paced city! Convenient & accessible to a broad of opportunities including fine dining, retail shopping near CITY CENTRE Houston & Galleria with easy access to Downtown, Midtown, Medical Center, and Beltway 8. Unparalleled service and superbly designed interiors, luxury amenities, superior service, and more. Reserve your new home today. Discover the new Apex At Royal Oaks. 

Location details

11212 Westpark Dr, Ste 727, Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.3353 reviews
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Lonrs W.'s profile image
Lonrs W. 
10 months ago

DO NOT MOVE HERE There is no security what so ever, the mailbox gets broken into FREQUENTLY, packages get stolen constantly, there are ZERO amenities, the pool has been “down” since the first day I moved in. DO NOT BELIEVE THE PICTURES, the interior is garbage, everything is cheap and will break at the touch. The Tub are spray painted and the paint removes itself after a few use to which they WILL NOT fix so you’re left with a tub looking like it’s out of a crack house. Nothing is thoroughly cleaned at all. I hear GUNSHOTS c... read more

Lauren S.'s profile image
Lauren S. 
10 months ago

AWFUL!!! Do not more here ! Poor management , they do not care about cleanliness, we are paying for a pool that is rarely open. There looks to be homeless people walking around the complex with no shoes on. I cant even order packages without them being stolen. The pictures don’t look like the complex so save yourself a visit and go somewhere else. 

Esther U.'s profile image
Esther U. 
a year ago

NO SECURITY, THEFT, VANDALISM, NO MAINTENANCE Run…… I say Run for your life and money, the reoccurrence of stealing of packages, cars being broken into and mailboxes is so overwhelming. When you call for maintenance work no one comes. The management doesn’t care about their tenants. The access gate hasn’t been closed for like a year. It is a hornet nest for criminals, anyone or everyone has easy access to the building. From the day of moving I started having issues with this apartment, i came into a barely clean apartment, t... read more

grape g.'s profile image
grape g. 
a year ago

If I could give zero stars, I would For your own sake, listen to the other 1 star reviews. Despite being advertised as “luxury,” and our unit being “updated,” the washer and dryer are at LEAST 15 years old, the fridge is cheap feeling, countertops are dark and waxy feeling, and unit was not cleaned between tenants. How do I know this? Well, for starters there was a q-tip in my bathroom closet, dust, AND an LED STRIP LIGHT UNDER THE COUNTER TOP! Office staff is unresponsive and uncaring of resident concerns. We moved in June ... read more

Linda M.'s profile image
Linda M. 
4 years ago

I Love Apex New management is great. They have really cleaned up the property. 

jennifer c.'s profile image
jennifer c. 
5 years ago

Poor customer service Hello, I don’t usually have any time to do any of this reviewing, but today was it. Since new management took over it’s been really bad. Who ever is managing now is doing a very poor job. From answering phone calls, to hanging up on future residents, and not provided information requested. I’m 100% sure phone calls get recorded I do suggest management to look into who is running their properties and especially with all this virus situation going the last thing want to do is loose tenants. 

Treniecee L.'s profile image
Treniecee L. 
5 years ago

The Perfect Place To call Home I love my apartment, it is very spacious, the new management team is great, and the gate is finally working, 

Tony P.'s profile image
5 years ago

Management not friendly at all! The apartments that are shown on the website are not accurate when you go to the apartment so much of a inconvenience. 

Michelle G.'s profile image
Michelle G. 
6 years ago

LOVED IT! Tour the apartments during the weekend, the leasing agents where amazing! Shantell was super informative and answered all my questions. She was one step ahead of the game the whole time! I will be leasing with this property when my lease is up in January. 

Business response:

Thank you for the great review. We love to hear feedback on our team from our shoppers. We hope you have now moved into the community and are enjoying all the Royal Oaks has to offer. The Royal Oaks Management Team 

Frequently asked questions about Apex At Royal Oaks

How is Apex At Royal Oaks rated?

Apex At Royal Oaks has a 3.3 star rating with 353 reviews. 

When is Apex At Royal Oaks open?

Apex At Royal Oaks is open now. It will close at 6:00 p.m.  

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