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Animal Hospital of Pensacola

4.3

About this business

Specializing in: - Veterinarian Emergency Services - Veterinarians - Pet Stores - Veterinary Clinics & Hospitals - Kennels - Pet Grooming - Pet Services - Pet Boarding & Kennels 

Location details

820 Creighton Rd, Pensacola, MO, 32504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3225 reviews
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Georgeanna Presnell's profile image
Georgeanna Presnell 
4 years ago

I called and was quoted $138 for spaying a female cat who lives with a homeless person. When I got there the fee was $328 plus a battery of tests. I had taken five feral cats there in the past and had them spayed for $138. I understand Safe Harbor was bought out and is no longer the helpful veterinarians they once were. Just be aware they are big business now. 

Valerie Moneyham's profile image
Valerie Moneyham 
recommend  Recommended
4 years ago

Doctor called to let me know status of Princess. She answered all my questions. Both techs who came to take Princess in for her appointment and back to the car was very nice and again they answered all my questions. 

Corrie Dortch Turner's profile image
Corrie Dortch Turner 
recommend  Recommended
4 years ago

One of our pet ducks badly tore his foot and he couldn’t even stand on it at all. The wonderful staff talked to me and made time for him to get in, and Dr. Platzer is amazing. She stitched his foot and provided great care. He was able to stand on it today and seems to already be doing much better! Dr. Platzer also took time to explain everything thoroughly and answer my questions without making me feel rushed. I am so grateful!! 

Laura Martin's profile image
Laura Martin 
recommend  Recommended
4 years ago

I came in yesterday and had the nicest nurse me me at my car and made the process so smooth and I felt like my baby was being very much loved and taken care of. I think safe Harbor is hands down the BEST in town! Thanks again for taking such good care of, Lilly. 🙂 

Stephen Thorn's profile image
Stephen Thorn 
4 years ago

Possible Review Below ——————————— When I made an appointment for my puppy, this past Friday, prior to the vet appointment, I mentioned to three separate employees ( the vet, the vet tech and the receptionist ) to ensure that my puppy received her Sentinel flea and heartworm preventative medication. The same evening after the appointment, when I reviewed the invoice from that afternoon's vet appointment for my puppy, I noticed that the vet and/or the vet tech had not given my...Continue Reading 

Business response:

Hi Stephen, Thank you for taking the time to share such a detailed review of your recent experience. We do apologize for the service you received on the day you visited. Per our discussion, we have sent you your records. We appreciate your time with us and we wish you and your pup all the best. 

Kevin Rushing's profile image
Kevin Rushing 
recommend  Recommended
4 years ago

Best in the business. My dog threw her back hips out. I took her in, after a thorough check and X-ray they fixed her up. In a few days she was back to her self. 

Jessica Talbot Jackson's profile image
Jessica Talbot Jackson 
4 years ago

Very sad to give this review, as we have been using this vet office for almost a decade. On more than one occasion I have been confused with another pet's owner. Vaccinations aren't documemted appropriately. My dog possibly needs knee surgery. Waited over a wk, after calling twice, only to find out the surgeon isnt coming to their practice anymore. Meanwhile, my senior dog is hobbling on 3 legs, in pain. That was the final straw. Now both of our digs will be going to another office. Safe Harbor used to be the place to bring ... read more

Business response:

Hi Jessica, we appreciate your feedback. Please give our office a call (850)409-5336 and ask for the Hospital Manager so that we may discuss your concerns. 

Princie Noonan's profile image
Princie Noonan 
recommend  Recommended
4 years ago

Dr’s are compassionate and explain all procedures and treatments. Technicians are very helpful. 

Susan Musser's profile image
Susan Musser 
4 years ago

I have been with Safe Harbor for 20 years. Since being bought by Southern Veternairy partners the quality is horrible. You can’t see the vet or go in with your animal even though the state is open. When you call in refills or food requests, they give the wrong information or it takes over 30 minutes to get what you need. The quality has decreased, the caring has decreased and the prices have increased. 

Business response:

Hi Ms. Musser. Thank you for providing your feedback and letting us know about your issue. We apologize that our service did not meet your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our hospital. Our Curbside process is in place for everyone's safety. If you would like to discuss further, please call (850)409-5336. 

Frequently asked questions about Animal Hospital of Pensacola

How is Animal Hospital of Pensacola rated?

Animal Hospital of Pensacola has a 4.3 star rating with 225 reviews. 

When is Animal Hospital of Pensacola open?

Animal Hospital of Pensacola is closed now. It will open on Monday at 9:00 a.m. 

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