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Andy's Pizza & Subs
- Pizza
- Southgate, MI
About this business
Specializing in: - Pizza - Take Out Restaurants - Sandwich Shops - Restaurant Delivery Service - RestaurantsÂ
Location details
13280 Northline Rd, Southgate, MI, 48195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEST pizza around This place ROCKS!!! They deliver, or you can pick up. They have pizza and subs...but it is the bEST in the area! They are always busy, but take the time to help each customer out, no matter how many questions they have, or how long it takes. They have a huge many with many choices, and bake a great pizza! They have inexpensive prices, and are always on time for delivery to my house! Fantastic all around! Parking for pick up is great too!Â
Andy's These guys have a wide variety of food on thier menu, anything from pizza to ribs and fries. They have courteous employees and good prices. I wish they would run more family specials though.Â
Just had med with ham, extra cheese , pep, lt sauce pizza was very spicy. Me and my mom could barley eat it . Very disappointed.Â
Business response:
We are sorry Eric about your experience we have never had a complain about our sauce give us a call tomorrow morning or any day between 10 and 2 and ask for craig He will make sure that you’re taken care of 734-281-2920Â
Not really sure what’s going on with you guys. I have ordered multiple times a week for over a decade. Within the last couple months everything has been burned. Tried to talk to the people taking orders about it. Nothing but rudeness coming from your employees. Last night was the last straw for my family. Then today I came across this on a public page. What is going on over there!?!Â
Business response:
Hello Kimberly we are sorry for your bad experience, not to deflect on the issue you faced but many or our night staff are newer employees as it has been a real struggle at times to keep up with demand and like many businesses right now trying to find enough employees. We will make this right for you, please call Craig 734-281-2920 during the day and he will make sure to correct the issue.Â
 RecommendedYou whinny Karen's can piss off. The staff was very friendly, courteous, and helpful. We had never been there before and asked for recommendations and suggestions. We had the Garlic Parmesan wing dings and appreciated the suggestion to get 12 instead of 6, they were incredible. The ladies that were there rocked.Â
omg the salad is amazing, everyone loved the burgers and my fish sandwich was perfect.Â
Love the food so we placed an order. Didn’t realize order time was 90 minutes so we called NICELY & asked about when it would be here. They then explained In a rude tone the length of the wait, we replied nicely and said we were unaware but “no worries” the guy then got snarky & hung up after being rude. We then called back to cancel strictly because of the way we were treated & the man was EXTREMELY rude. I understand busy hours & being flustered but talking to customers this way is UNACCEPTABLE. He then whateverd us and hu... read more
Business response:
Hello Nadia we are sorry you had a bad experience, being busy is not a excuse to being rude/snarky. We have a lot of new staff recently and we are ongoing with our training with these new hirees. The issue will be address with the night staff, we would like to offer you a chance to make it right, please call us during the day and talk to Craig the owner and I can assure you that this will be corrected. 734-281-2920Â
I'm so disappointed. My husband and I decided to try Andy's during the pandemic (ya know support local) and we really enjoyed the pizza/bread. Since then we ordered a few others times. Last night we decided to order something different and my parents decided they'd give it a try since we had said how much we enjoyed it. I definitely ate my words last night. Not only was the food we ordered less than but the poor customer service put it over the edge. My mother paid good money for the food she bought only to have parts of her... read more
Business response:
Sorry you had a bad experience, like many businesses right now we are very short staffed and trying our best, any issue can and would be resolved with a call to the owner Craig, no need for bad reviews when you do not even allow the owners to correct a situation with a skeleton crew at night, we have doubled our orders the past 3 months with 1/2 the staffÂ
Doing a GREAT job during the pandemic. Don’t take any slack from mean people. They need to cook at home in the humidity.Â
Business response:
Thank you for the kind words David.Â
Frequently asked questions about Andy's Pizza & Subs
How is Andy's Pizza & Subs rated?
Andy's Pizza & Subs has a 3.8 star rating with 689 reviews.Â
When is Andy's Pizza & Subs open?
Andy's Pizza & Subs is closed now. It will open tomorrow at 9:00 a.m.Â
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