Andy Mohr Avon Nissan

Katie M 

on BBB

2 months ago

Misleading pricing on the website got us in the dealership. We were informed of the true price after the test drive when I questioned the write up. We were not informed of the $800 accessories fee they were trying to tack on without explanation. I asked and was shamed about not knowing what Zbar was. When we told him we were disappointed in the price being different than the website seemed to claim, the salesman ****** said, yeah I know, I work here in a dismissive and rude tone. We told him we were no longer interested and ... read more

Jonny M 

on BBB

6 months ago

2013 Rav4 keys will not turn to start vehicle More problems Discussed with **** and Zac ***** + ******(Service)Now tires cracked - old Mirror Passenger side broke *********************** cleared - No stations Bumper passenger side scratches Airbag light on?Please Address the above problems *** ***** 

Rebecca O 

on BBB

7 months ago

I NEVER complain or make any kind of post like this, however, I know several people who have purchased cars from here. I also have recommended people here and feel I should make them aware. **** and I purchased a 2023 Nissan Rogue from **** **** Nissan brand new last year. We decided we wanted to start looking into a minivan option and found one at a local dealership! When we took the rogue in they found where we had over $4,000 dollars in warranties on the car. At this point I was extremely confused because I specifically r... read more

Lynn L 

on BBB

9 months ago

I purchsed a 2006 Scion xA from ***************** on May 28, 2024. Once I got the vehicle home, I took it to my mechanic (I live an hour from ****) to get the oil changed and see if there were any repairs I needed to make. My mechanic contacted me saying that when he put it up on the rack, he could see extensive damage to the underbody due to extreme rust. There were holes and parts that were so rusted they were about ready to give out. He said the car was not safe to drive so I haven't driven it since. I contacted the Sales... read more

Angeline N 

on BBB

a year ago

I purchased a 2016 Nissan Frontier in March 2020 from Andy Mohr Avon Nissan. I paid $3,995.00 for a CPO Wrap Warranty (the Gold, Security+Plus). Recently when I needed to use the warranty I was told that my warranty had expired. But I had a signed copy in my hand and it had NOT expired. Upon further research, I found out that one of their employees (who has since been fired) had voided the warranty the day after I signed it. I was never notified that my warranty was voided. They claim it was a clerical error. So I am paying ... read more

Bennie D 

on BBB

a year ago

Bought a 2021 Nissan Rogue from ***************** Nissan ***** bought a bumper to bumper plan also, put down ******* so as to have no questions. They still have me ****** payment with bumper to bumper plan included. They never printed out bumper to bumper plan, I assume it's inferior or they thought I wouldn't use it, wrong! Tire had s**** in it and I could call NUI of ******* to get authorization because I had no bumper to bumper warranty document. Called dealership and was told I didn't purchase it when I bought the car, w... read more

Scott K 

on BBB

a year ago

I just bought a used 2015 VW Jetta from ***************** Nissan last week. The sales process was ok but delayed due to a mechanical issue with the key chamber where you turn the key. There was no real communication on it for week. I proceeded with trust . They delivered they car and it was raining so I will be honest did a quick review which was on Saturday. Monday I wanted to drive it to work to make sure its safe for my daughter. The car key would turn it was locked . It took 30 minutes . This now explains why one the key... read more

bob d. 

on BBB

2 years ago

BUYER BEWARE! Sales team said MAF sensor was bad but failed to diagnose / disclose two other bad sensors. After several stalling incidents in the first week, I took the car to a local dealer who diagnosed and repaired. ***************** Nissan refuses to acknowledge any responsibility. When the salesperson says, "We're not in business to s**** over customers." You should be very wary. 

Nicole O 

on BBB

2 years ago

I had the worst experience with this dealership. I scheduled an appointment with **** to test drive a vehicle at 2:30. When we arrived it was 2:12pm and the car was readily available when I pulled up. **** stoped me and asked who stopped me and said he just put the key up. When we asked them to pop the ***************** stated the hood was stuck and he had to get a mechanic to open it. It may take a while. We agreed to wait so he took the key back and came back and and stated someone else decided to test drive the car and th... read more