This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Andrews Jewelers
- Jewelry
- Columbus, OH
About this business
Visit any of our 100+ stores across the nation under 5 brands: Samuels, Rogers, Andrews, Schubach and Samuels Diamonds. Enjoy great selections & latest promos on our website and Facebook page. Find the nearest store location at http://www.samuelsjewelers.com/store-locator With our “Value” and “Personal Touch” philosophy over 120-year diamond tradition, we bring you conflict-free diamonds, exclusive jewelry designs, luxury watches, etc. and UNBEATABLE financing options. For Exclusive Instant Mobile Off... read more
Location details
5043 Tuttle Crossing Blvd #217, Ste 271<br>The Mall at Tuttle Crossing, Columbus, OH, 43016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Awful Company!! My husband and I went in 2012 to buy a ring. We got a ring were both happy with, but within days i started losing diamonds. We had it fixed and within days lost another. We exchanged the first ring for another..same thing. Fast forward a couple years and a few more rings I finally had one I was happy with in June of 2014. I picked out a Brilliant Fire 5/8 carat and added two diamond wedding bands. I loved that ring. The center stone caught all the light and had such sparkle. We got the lifetime warranty so I ... read more
This place is the worst. This place made an error on their part and I had to pay for it. For example, I paid my October payment on sept 25. Well I go to pay for November bill on Oct 20. Instead of using my money for the November payment, they took my payment and used it for October. Their excuse of taking my money and putting it towards October was that the billing cycle ended on the 20th, so I would have to pay it on the 21st. (No clue about the billing cycle in the first place) so of course I get my bill in the mail with a... read more
Business response:
Thank you for bringing this to our attention. Please allow us to apologize on behalf of our entire company for the unsatisfactory service you received in our store. We strive every day to provide the best service possible and are disappointed when our guests have received less than expected. We would like to speak to you directly regarding your experience and encourage you to contact our customer service department at ###-###-#### Monday through Friday, 9:00am to 5:00pm CST.
We are a small town family jeweler and have been doing Samuels repair work for awhile, we recently had to drop them because we have invoices dating back 5 months that they haven't payed ! It's not just us all jewelers within 300 miles knows not to do their work because they don't pay . the regional manager and there billing office wont call us back and wont pay the amount owed $15,000. This company has ripped us off and will do so to others if given the chance
Frequently asked questions about Andrews Jewelers
How is Andrews Jewelers rated?
Andrews Jewelers has a 2.2 star rating with 35 reviews.
When is Andrews Jewelers open?
Andrews Jewelers is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com