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AmeriGas Propane

3.0

About this business

Location details

3526 Middlebrook Pike, Knoxville, TN, 37921, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.0144 reviews
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Mae Jackson's profile image
Mae Jackson 
on Google
a week ago

My parents have been customers for 22 years and were going to pre-buy a summer fill in July. It was way over priced so they wanted to go with another company and asked them to remove the tank in July. My parents had to contact them multiple times until they finally said it would be done by this week. Well it’s the end of the week and it still hasn’t been done. AmeriGas is not reliable and I advise anyone reading this to go with a different company if you need propane to heat your home because they do not care! 

Chuck Harrison's profile image
Chuck Harrison 
on Google
2 months ago

.'m a former customer, "will call", deliveries were fine. Prices were higher than other providers. Upon termination of service, I was billed $500.00 to come pickup the tank. It's was like one last gouge cause we broke up. I didn't even get credited back for the unused gas, as a matter of fact, I believe there was also a "gas recovery fee". Seriously Amerigas prices suck. 

Janice Houser's profile image
Janice Houser 
on Google
2 months ago

After spending weeks trying to settle a gas smell issue with you, I find myself with the same issue again. This time the tank is hissing, & I can see gas leaking out of the regulator. I don’t have time or strength to go through this again. Communication is nearly impossible for me with language I can’t understand. 

Timothy Michael M's profile image
Timothy Michael M 
on Google
2 months ago

It is impossible to contact a local Amerigas representative. They add charges for things that dont even exist. And the call service in some other country are very hard to comprehend. We will be putting a lock on our gas tank and letting it run out. There are better local propane gas companies that you can actually talk to locals and prices are cheaper. Whoever responds to this review is probably sitting behind a desk in some other country and have no idea how bad this company is. The ratings are taking a serious dive already... read more

Steven Myers's profile image
Steven Myers 
on Google
3 months ago

HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE Did i mention Amerigas is HORRIBLE? I know this will do absolutely no good, but it makes me feel a little better to leave a bad review for them. Charged me $400 to pick up their empty tank, then proceeded to charge me for $211 worth of gas that they put into my new tank with a different gas company after they had already picked up their tank! I can not say enough bad things about this company, from price of gas to customer service, it is awful! 

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Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 3 star rating with 144 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open on Monday at 8:00 a.m. 

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