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America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more
2866 Chapel Hill Rd, Douglasville, GA, 30135, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
great Customer service n friendly staff
This place is a joke! They need to hire a whole new staff or train who they have now. Everyone needs attitude adjustments. I waited over an hour just to order contacts. Noone knows what they are doing. I will be finding a new place. Dont waste your time or money here. Very unprofessional!
Called 4 different times to simply see if they had my contacts in stock. Each time put on eternal hold for 18 plus minutes without getting an answer to my question! The Douglasville location obviously lacks competent employees! RIDICULOUS! Will not ever recommend them to anyone!
The eye exam went fine, but there were so many red flags when it came to the pricing of my glasses. The sales person was constantly trying to up-sell me. She quoted me a price without explaining my options or allowing me to chose the features I wanted. So, of course, she chose for me the most expensive options. It was by chance that I noticed I even had less expensive options. I requested a print out of the prices and a run down of how my insurance was going to pay. Her attitude went cold and I was told I couldn’t have a pri... read more
What a ghetto AF experience! If I could give them a negative star rating I absolutely would!!! A TERRIBLE EXPERIENCE! We explained that my husband was needing to leave tonight, the Dr. talked him into the more expensive contacts then when he gets to the girl who is at the kiosk she tells him he can't wear them for more than a few hrs since he is new to contacts so this still isn't really a solution. But of course now we owe the $.
Front desk person is horrible. Told me I was late for an appointment - it was 5:55 for a 5:50 appointment by my phone - she informed me it was actually 6 minutes. I told her I did not want to inconvenience her for being 5 minutes late. She then instructed me that I was to be there 15 minutes before the time of appt. Here's the text I received from their office... Dave, we look foward to seeing you at Americas Best today, 7/27 at 5:50pm. Call (770) 949-9131 to resch. Text STOP to end alerts. your office texted me. Been a cust... read more
First of all it took 17 days to get my glasses. Then they are extremely blurry when I paid for the most expensive lenses with the widest reading area. They wanted me to take them and see if I would get used to them or if it would get better. It didn't even after many "adjustments". So today they want me to pick out some tiny FRAMES to fix the blurriness of the LENSES because "an employee there has tiny frames with the same prescription and she sees just fine". I'm done.
America's Best Contacts & Eyeglasses has a 3.5 star rating with 607 reviews.
America's Best Contacts & Eyeglasses is closed now. It will open tomorrow at 9:00 a.m.
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