America's Best Contacts & Eyeglasses

sky j 

on BBB

2 years ago

After waiting weeks for my appointment, and responding to every text sent to confirm my appointment, I live 2 hours away in *************. My GPS quit working on the way. In ************** pulled over to call for directions and let them know I was going to be a few minutes late. It was 11:02. My appointment was 11:00! The first person I spoke to couldn't help me. She finally got someone else. She gave very poor directions, not saying how far I was or which side of the street it was on. I arrived there at 11:12. I was informe... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Troya S 

on BBB

2 years ago

Absolutely awful at every single level, including corporate. They gave me a bad prescription, didn't even attempt to correct it, I paid for full boxes of contact lenses (and still have the receipts) and haven't received them or any information from them and it's been a month, they got EVERYTHING wrong in every possible way, including my name, their customer service hasn't responded to me in 10 days, their corporate office told me to email them and then when I did they told me to email the people who never responded, they STI... read more

Sandra A 

on BBB

2 years ago

This place is awful.. receive the wrong Contacts twice they have people that **** them and theyre not sure what theyre ****ing call to complain to ****. She said that I was incorrect I had my contact packages.. when I had to record t her again because I saved my old and new packages proving that they were incorrect again met with a lot of sassiness and unwilling to accept they were wrong! Would highly suggest finding an eye doctor, who is skilled and the office staff is just a skilled waste of money and time when they say it... read more