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America's Best Contacts & Eyeglasses

3.8

About this business

Location details

9733 Northlake Centre Pkwy, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.81,889 reviews
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Tabitha Q's profile image
Tabitha Q 
2 years ago

Been customer for awhile. My kids even went. This time had bad experience and will not go back. **** picked out my 2 pairs, had to call them to see if they came in and did. Got there and wasn't the pairs I picked, so had to wait for the right ones. Meanwhile I changed my mind wasn't happy with whole situation so I went back to return. That's when I learned you don't get a full refund. I give them no stars. Need to work on there customer service. 

Su P's profile image
Su P 
2 years ago

I am writing on behalf of my family, who have been faithful customers of America's Best for over a decade. We have always been loyal customers due to your history of transparent billing practices and reliable service. However, recently, a series of events has cast a shadow on this trusted relationship, prompting me to express my serious concerns.In recent months, we have been receiving invoices from a previously unknown entity named "SnappyGlobal.com," which raises doubts due to its unfamiliarity. This concern is further mag... read more

Vicki L's profile image
Vicki L 
2 years ago

America's Best in now ********* Worst! I made an appointment for my mom a little more than a week in advanced only to find out that the doctor took the day off and that it was going to be a virtual visit as we showed up yesterday at their **********, ** location. I could not grasp the fact that they told me that the doctor decided to take the day off, they could have said they had some unforeseen circumstance come up, I felt like they just not care at all. I asked why I wasn't notified and they said they tried calling. I let... read more

Steven K's profile image
Steven K 
2 years ago

Nice people, liked doctor a lot BUT these frames and lens are horrible. I paid 4 times more than previous pair from ***** and got a worse product. Will use doctor again but never will waste money on their glasses 

Yvonne B's profile image
Yvonne B 
2 years ago

Tanidra at ******* Square store was fantastiic..knowlegable..pleasant and great..give her a raise..she will get my business again...*************************** 

Trinity G's profile image
Trinity G 
2 years ago

My appointment at Americas Best in ******** was very quick and informative. Everyone was friendly, Keyda was very helpful and sweet. 

Candace h's profile image
Candace h 
2 years ago

I wish I could leave no stars! I went in on April 17th. Was told my last prescription may have had an over adjustment. Was supposed to receive two different trials for the two prescriptions. 2/12 months later and a phone call every week I finally received trials. Because there was a manufacturer delivery issue on one brand and so they finally ordered me their brand. I called and found out my trial was in went to pick up and received both brands but only one of the prescriptions for both pairs I received! I have no idea which... read more

Joyce T's profile image
Joyce T 
2 years ago

I enjoyed my visit at America Best in Merchants Park. *** was the one that help me with my eyeglasses purchase. Treated me with the upmost respect! Very friendly and knowledgeable about her job.Thank you *** 

Harry G's profile image
Harry G 
2 years ago

The staff was great was able to look up my insurance information without my card. Great service, the doctor was an a****** rude does not know how to speak to customers or staff he was rude to the lady that did the exams. Definitely inappropriate, he made it seemed like she was a problem. Get a new doctor the rest of the staff was great 

Frequently asked questions about America's Best Contacts & Eyeglasses

How is America's Best Contacts & Eyeglasses rated?

America's Best Contacts & Eyeglasses has a 3.8 star rating with 1,889 reviews. 

When is America's Best Contacts & Eyeglasses open?

America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m. 

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