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American Security Products Company

2.8

About this business

American Security Products produces more than 60,000 safes each year. The company is a provider of security safes and solutions. Since 1948, American Security Products has protected the assets of its clients throughout the world by providing a broad array of safes and consulting services. The company s products include safes for businesses, such as burglary, fire, high security plate and composite, depository, floor, wall, under-counter and custom safes; and safes for home, which includes gun, hand gun, home security, fire r... read more

Location details

11925 Pacific Ave, Fontana, CA, 92337, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.849 reviews
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Steve Lightfoot's profile image
Steve Lightfoot 
5 years ago

Lost your safe in Camp fire. Customer service had ignored me for months. They do not stand behind their products! Buyer beware! 

Woody Wheat's profile image
Woody Wheat 
6 years ago

It’s 8pm PST. Worked a 12 hour shift during Am Sec’s operational hours and came home to find I’m locked out of my safe. I have training in the morning and no way to get out equipment required for said training. Tried calling the after hours number a few times, no luck. After using google to find some answers, I come to learn just about everyone has issues with my safes electronic lock, the ESL5. I didn’t spend so much money on a safe to be SOL. Update: The emergency after hours number never called me so don't bother with tha... read more

Ivan Orlis's profile image
Ivan Orlis 
recommend  Recommended
6 years ago

Here at Okey DoKey Locksmith, we sell and install AMSEC safes hotels, businesses and for personal use for years. Very solid and professional safe. Today a maintenance or repair service for safes and vaults is very expensive and with American Security you will have the least of them compering to other safe brands. AMSEC safes can get the job done. We highly recommend them 

Gene Graham's profile image
Gene Graham 
6 years ago

Called and told them my paint was coming off and they sent me a bottle of touch up paint! What a joke! Don’t buy there safes! Paid over 3 thousand dollars and the paint is coming off in sheets on the top and the hinges! EXTREMELY POOR CUSTOMER SERVICE! 

Jim Angela's profile image
Jim Angela 
recommend  Recommended
6 years ago

Our NV6036 safe survived the #campfire in Paradise, CA on 11-8-18. Everything inside was preserved and in pristine condition to include important papers. Thank you for the fire warranty and replacing our safe so that we can finally secure our only belongings after the fire. From what I hear Amsec safes were the only safes where people in our town had their belongings preserved and protected. Thank you for designing a safe that performs as promised! We are very grateful for all of your help! 

Julie Hunt Connel's profile image
Julie Hunt Connel 
6 years ago

My gun safe lock is failing. Contacted customer support over a month ago with no response. Terrible customer support. 

Mike Wendl's profile image
Mike Wendl 
6 years ago

I bought and installed a vault door ten years ago. After a month the powder coating started to flake off because of improper prepping. The place I purchased it from was going to send a painter to fix powder coating. Nothing ever happened. I gave up on American security and the place I bought it from. Now I have to look at the eyesore every time I go into my gun vault and everyone that I show notices the door and frame. 

Harley Charlie's profile image
Harley Charlie 
6 years ago

Known esl5 failures due to defective hardware. No help from c/s. Never again ! 

Brooks Barkley's profile image
Brooks Barkley 
6 years ago

Terrible product and terrible customer service. I contacted the company asking for help when my digital lock stopped working. I told them I had a dove hunt in a week and desperately need help or I could not go on the hunt. They emailed me back in a few days asking what safe I had. I emailed them back with the model, then a few days later they said they do not sale directly and I had to find a dealer. Why not tell me that in the first place. I would not recommend this product or this company. 

Frequently asked questions about American Security Products Company

How is American Security Products Company rated?

American Security Products Company has a 2.8 star rating with 49 reviews. 

When is American Security Products Company open?

American Security Products Company is closed now. It will open at 9:00 a.m. 

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