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American Restoration Disaster Specialist

4.7

About this business

Since 1971, American Restoration has served western North Carolina and upstate South Carolina as the region’s disaster specialist in fire, water, storm and environmental damage cleanup. We help people in their time of need by guiding them through the restoration process and returning their lives back to normal. 

Location details

930 Wendover Heights Dr, Shelby, NC, 28150, United States

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4.7325 reviews
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Pat Weichert's profile image
Pat Weichert 
5 years ago

They missed a great deal of damage. AR came across as cutting corners to collect insurance money. I would not recommend their service. I had to hire a professional contractor to review all the damage AR missed and had to redo the insurance estimate. At its end, had American Restoration done the work they said was needed, and because they missed so many repairs, it would have cost us an additional $40, 000 in further repairs. 

Teresa Lovelace's profile image
Teresa Lovelace 
recommend  Recommended
5 years ago

They are wonderful! They guided my daughter and I throughly the entire process of drying after a improper installation of a dish washer flooded 3 rooms. They effectively communicate with you during every aspect. I highly recommend them. 

Linda Hardin's profile image
Linda Hardin 
recommend  Recommended
5 years ago

We recently had water damage to our hardwood floors that originated from a pipe under our house leaking. When American Restoration was contacted they promptly responded and began the drying out process. The technicians were always on time when they came to check the dryers each day and were a pleasure to deal with. I really wish you were a direct repair company with our insurance company so that you could have overseen the repairs from start to finish. We were very pleased with the service you did provide. I highly recommend... read more

Patrick Weichert's profile image
Patrick Weichert 
5 years ago

They missed a great deal of damage. AR came across as cutting corners to collect insurance money. I would not recommend their service. I had to hire a professional contractor to review all the damage AR missed and had to redo the insurance estimate. At its end, had American Restoration done the work they said was needed, and because they missed so many repairs, it would have cost us an additional $40, 000 in further repairs. 

Marc Caskey's profile image
Marc Caskey 
recommend  Recommended
5 years ago

Finished basement flooded due to storm. They were prompt, professional and friendly. Their pricing was very fair. I highly recommend. 

Jan-Mike Kiser's profile image
Jan-Mike Kiser 
recommend  Recommended
5 years ago

I have been so impressed with all the guys that have been to our home after our water leak! They each were very professional and courteous. I can’t recommend them enough. Mason has done a great job making sure that your home is treated like it was their home. Thanks again Dusty, Jamie,Jeremy, Jeff, Scott. Thanks Mike Kiser 

Jackie Sibley-Newton's profile image
Jackie Sibley-Newton 
recommend  Recommended
6 years ago

This professional team responded to my call within 30 minutes! They had water damage cleaned up in a few hours. The staff was amazing! Everyone was friendly, prompt, efficient and knowledgeable. Every step was explained to me in detail. They handled everything with my homeowners insurance so I didn’t have to. I would highly recommend this company to anyone. 

Business response:

Thank you so much, Jackie! 

Matt Edwards's profile image
Matt Edwards 
6 years ago

great company to work with as a colleague and partner 

Business response:

Thank you! 

Tracy Walker's profile image
Tracy Walker 
6 years ago

I own a local carpet cleaning company, Walkers Carpet Care, and we recommend American Restoration for any restoration needs. There is no job they can't handle! We will continue to use and recommend their services! 

Frequently asked questions about American Restoration Disaster Specialist

How is American Restoration Disaster Specialist rated?

American Restoration Disaster Specialist has a 4.7 star rating with 325 reviews. 

When is American Restoration Disaster Specialist open?

American Restoration Disaster Specialist is open now. It is open 24/7. 

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