American Family Dentistry's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

American Family Dentistry

3.8

About this business

Location details

7535 Poplar Ave, Suite 212, Germantown, TN, 38138, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.833 reviews
Select a rating
Becky Lenz's profile image
Becky Lenz 
5 years ago

The doctor and receptionists were nice. However, the male hygienist is very rough and made my gums bleed more than they ever have at just a cleaning. My mouth/jaw hurt for days after my cleaning. recommend the place, but not the hygienist. 

Stephan Miller's profile image
Stephan Miller 
5 years ago

Never answer their phone and do not take accountability for their mistakes. 

Stephan Miller's profile image
Stephan Miller 
5 years ago

Never answer their phone and do not take accountability for their mistakes. 

Mayra Castro Shaw's profile image
Mayra Castro Shaw 
5 years ago

Horrid experience. I had put off going to the dentist, and was about to start a new job (meaning no insurance for 30 days) I decided it was time to go for a cleaning. I got there for an appointment scheduled at 4:10. I walk in and receptionist rudely says, “your appointment was at 4:00 it’s too late”. I show her the text confirmation that stated the appointment was at 4:10. They bring up them “calling me several times about paperwork that needed to be filled out prior”. I received no calls or voicemails from them. They did s... read more

Les Kruger's profile image
Les Kruger 
recommend  Recommended
5 years ago

Always get the very best care from the staff at the Southaven location. Dr. Edwards and the whole staff show great compassion for their patients. 

Torisha Williams's profile image
Torisha Williams 
recommend  Recommended
5 years ago

I ABSOLUTELY LOVE Dr. Harpole! He's friendly has GREAT bedside manners & just an all around GOOD person. I highly recommend him as your dentist. 

Torisha Williams's profile image
Torisha Williams 
recommend  Recommended
5 years ago

I ABSOLUTELY LOVE Dr. Harpole! He's friendly has GREAT bedside manners & just an all around GOOD person. I highly recommend him as your dentist. 

Vanessa Frazier's profile image
Vanessa Frazier 
5 years ago

Unfortunately, I have had horrendous billing experiences with AFD. I have repeatedly called their office to inquire about failures to submit claims with delayed or no responses. I have over the past month reached out to the general manager to express my concern and have not received a reply. The dentistry was adequate to suspect, but the billing -dismal, and i'll leave it there. Be aware... 

Vanessa Frazier's profile image
Vanessa Frazier 
5 years ago

Unfortunately, I have had horrendous billing experiences with AFD. I have repeatedly called their office to inquire about failures to submit claims with delayed or no responses. I have over the past month reached out to the general manager to express my concern and have not received a reply. The dentistry was adequate to suspect, but the billing -dismal, and i'll leave it there. Be aware... 

Frequently asked questions about American Family Dentistry

How is American Family Dentistry rated?

American Family Dentistry has a 3.8 star rating with 33 reviews. 

When is American Family Dentistry open?

American Family Dentistry is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com