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American Electric Power Co.

1.5

About this business

Location details

5700 N Cage Blvd, Pharr, TX, 78577, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.551 reviews
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christopher munoz's profile image
christopher munoz 
on Google
6 days ago

Horrible service we have been out of power going on for almost a week in half. Originally having a short in our meter box, hired an electrician to get have it replaced. Work was approved by inspector; notice sent to AEP. Still no power, every time I call customer support, they advise me they have a work order but no eta when they can come out. They were quick to come out to cut the power but very slow to come and reconnect. Going on a week be told they will come out when they come out. Next step from here to go to the media. 

Ram19KJ's profile image
Ram19KJ 
on Google
2 weeks ago

Big fat zero, it's always the same shit with y'all, 15 min showers and my light has been out for 3 hours last time this happened was 30 mins of rain and 9 hours before anything was done. Literally if there was ANY other company available in my area or other areas covered by only y'all, I can guarantee you y'all would go out of business. That's the only reason y'all are up and running, I would much rather pay 5x the going rate from any other company than have y'all. 

dionicio cruz's profile image
dionicio cruz 
on Google
a month ago

Tengo problemas con la luz tres veces en 15 días se está llendo la luz por horas ya parece que estoy en México 

Zugey Mendo's profile image
Zugey Mendo 
on Google
a month ago

No sé que está pasando pero se va la luz cada vez más veces y por más tiempo,arreglen esto por favor,ya parece que vivo en Reynosa 

stephan nieto's profile image
stephan nieto 
on Google
2 months ago

I have no idea who's in charge of maintenance but who ever it is. Why the hell would you would to start doing maintenance may 30 at 3:00 pm on a damn Friday cutting half of Edinburg residents electricity off right as they get home from work. You have to be a complete idiot to choose that timing knowing damn well that's when most residents use their electricity. I don't understand why not perform it at midnight or very early in the morning when people are still asleep especially if you know your company is going to take betwe... read more

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Frequently asked questions about American Electric Power Co.

How is American Electric Power Co. rated?

American Electric Power Co. has a 1.5 star rating with 51 reviews. 

When is American Electric Power Co. open?

American Electric Power Co. is closed now. It will open tomorrow at 9:00 a.m. 

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