American Anesthesiology of Virginia at Loudoun

Ryan Bird 

on Google

a year ago

Had to have an emergency appendectomy in August of 2021 at Innova Loudoun. Was covered 100% by the VA, but they billed Anthem as the insurance accidentally. This was an issue for about 3 months but eventually the hospital took care of the issue. Everyone was paid in full except these guys, who I called multiple times in an attempt to have them rectify their billing. The Billing dept stopped contacting me, and two years later after having had several 3 way phone calls exchanging information, confirmation #'s from insurance, a... read more

Juana Gonzalez 

on Google

4 years ago

horrible customer service. Had anesthesia from them 08/19/19, I was the last pt for a procedure and the CRNA disappear for over 45 minutes, finally the anesthesiologist came to roll me to the room since the MD was already mad at the delay. When I got to the operating room no introduction was made instead they pushed versed and rush the whole process. Now a year later I find out they send me to collections for $92.00 without even making an attempt to get in touch with me. According to them they did try but I do not have one s... read more