Amelia Island Plantation's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Amelia Island Plantation

3.4

About this business

Located north of Jacksonville near Fernandina Beach, this AAA Four Diamond Florida beach resort features luxurious accommodations, family-friendly activities and grand onsite meeting spaces making it the ideal location for business or leisure. 

Location details

39 Beach Lagoon Rd, 2 Beach Lagoon Rd, Fernandina Beach, FL, 32034, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.469 reviews
Select a rating
Clinton K's profile image
Clinton K 
2 years ago

Beware - they charge a $30 "Destination Fee" to your credit card when you arrive in addition to the booking cost (we booked through Hotes.com). They never told us about this or asked for our consent for this. They later explained it as a fee that "covers water and power". Very sneaky and unethical. 

Lisa K's profile image
Lisa K 
3 years ago

Terrible experience. The Omni Royal Orleans Hotel released our prepaid room, breaching our contract, and refused to refund us. We reserved a room through Expedia for April 1-April 5 and paid for the entire stay up front. Due to canceled flights, we arrived at 12:45pm on April 2nd. We had received a voicemail from the hotel at 12:25pm on April 2nd that they would release the room at 2:30pm, if we didn't contact them first. Additionally, Expedia says that you can check in from "4pm-anytime" when booking this hotel. However, wh... read more

Krystal J's profile image
Krystal J 
3 years ago

If I could give this place 0 stars I would. I booked a room at Omni Hotel in Providence, RI to surprise my husband. I checked in at noon on March 16th. The bedding just had wrinkled sheets (no comforter - it looked NOTHING like what's advertised) and there was no champagne/gourmet strawberries (the romance package they advertised) that I paid extra for. When I tried to contact customer service multiple times, there was no answer. I was so aggravated by that point that I left (not even an hour after I checked in) and called t... read more

Donna K's profile image
Donna K 
3 years ago

Omni royal in new Orleans are thieves. They added a $40 tip to a $4 cup of coffee. Told me they would issue a refund. Never got it. They lied about issuing it. DO NOT stay at this hotel. They will steal your $ 

Toniyia Y's profile image
Toniyia Y 
3 years ago

**************** OMNI HOTEL *****************. THE SIGN IS TUCKED TO THE SIDE NOT VISIBLE IF YOU AREN'T PAYING ATTENTION. THEY KNOW EXACTLY WHAT'S BEEN GOING ON IN THEIR PARKING LOTS. MAY BE A POSSIBLE INSIDE JOB. FIRST OFF WHEN WE PULLED UP I GOT SO MANY NEGATIVE VIBES FROM THE FACILITY. TRIED CALLING THE PROPERTY ACROSS THE STREET BUT THEY DIDN'T HAVE ANYTHING AVAILABLE. I GOT ******************* ******* VIBES FROM THIS HOTEL.(GOOGLE IT IF YOU AREN'T AWARE) IF I COULD GIVE THIS PLACE A ZERO I WOULD. LAST WEEKEND WE STAYED... read more

Matthew D's profile image
Matthew D 
3 years ago

Recently scheduled accommodations to attend an on-site conference. However due to changes in the conference covid guidelines and terms I decided to back out and attention via Livestream. Apparently, this Omni establishment has a "no refund policy" . I paid $2,400 for five nights and requested to canceled the room. They tell me that I will not get my refund but the room reservation is canceled. It is up to finance to decide if they will pay me back or not which I was told probably wouldn't happen. I have disputed the charges ... read more

ML's profile image
3 years ago

The management and staff are racist. There are different policies for whites and for minorities. We were harassed every day at the pool during our stay and reported it to the manager. She didn't apologize or say sorry-she said she will speak to the director-and the director never even contacted us. Nate the "supervisor" at the pool stalked us told us we couldn't stay if our family did not come down in half an hour. He demanded to know my room number and I asked him why? I told him he had no reason or right to demand my room ... read more

Michael G's profile image
Michael G 
3 years ago

I booked a night at Omni hotel in *********************** through booking for Saturday 7/24/2021 to 7/25/2021. Upon arrival I found out there was nowhere to park so we had to pay for valet. When we came back down from our room to go to dinner, we waited outside for 40 minutes for valet to bring my truck out. When the truck finally arrived, I was notified that the valet driver side swiped a car with my truck in their parking garage. The bed of my truck is now damaged and I was told their insurance would be in contact with me ... read more

Geraldine G's profile image
Geraldine G 
3 years ago

I stayed at the ****** ****** Omni ********** Hotel for 2 nights in July 2021. My hotel room was a terrible experience. The door into the room was stuck and very difficult to open. Our first night after returning from dinner, our air conditioning did not work. At 10:30 at night , engineering came up and assessed that it was broken and had to get a new motor. They returned with the new motor at 11PM and fixed it. The next morning, we wanted to go out on our balcony and the slider would not open. We went down to reception and ... read more

Frequently asked questions about Amelia Island Plantation

How is Amelia Island Plantation rated?

Amelia Island Plantation has a 3.4 star rating with 69 reviews. 

When is Amelia Island Plantation open?

Amelia Island Plantation is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com