Amazing Lash Studio - Cool Springs

Deborah Wright 

on Google

2 weeks ago

I love Amazing Lash Studio in Cool Springs and Master Stylist Jodi! She is fast and does a great service, while patiently listening to all my stories. Always great glamour therapy. Super nice receptionists, always right on time! 

Shelby Steves 

on Google

4 months ago

I love my stylist but the owner is rude and does not care about customer service. When you call there is nobody to answer your call but rather txt you . There are several days where no one is on the front to check you in or out.you have to call another location to be checked out. I put a freeze on my account because I accumulated 6 credits while I gave my lashes a break. The owner will charge you full price like you don't have a membership even tho I have 6 credits to use. Money hungry and no customer service. I've used Amaz... read more

Vanessa Byes 

on Google

6 months ago

Just moved to Nashville and was so excited to finally live near an Amazing Lash Studio. Unfortunately, my first interaction was extremely disappointing. I called and left a voicemail because the automated text system couldn’t answer my question. When someone finally returned my call, the woman sounded completely uninterested and almost annoyed that she had to assist me. There was absolutely zero customer service. Really disappointing for a brand I’ve loved in the past. Looks like I’ll be giving Lash Lounge a try instead. 

Yiandria Blackman 

on Google

8 months ago

The customs service at this location SUCKS! Part of it seems personal being that I’m African American. 

ACCOUNTING DEPARTMENT 

on Google

11 months ago

The only reason I’m giving 1 star is because I can’t give 0. My mother and I booked lash appointments for my wedding, this was supposed to be a special experience, and it was our first time getting lashes. The technician was great and got us both done quickly. However, just a few hours later, I noticed that half the lashes on my right eye had already fallen out. When I contacted them, I was told this can sometimes happen, and the technician kindly suggested we come back in a couple of days for a touch-up, especially since I ... read more