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Altitude Apartment Homes
- Apartments
- San Antonio, TX
About this business
Altitude offers spacious studio, 1 bedroom, and 2 bedroom apartment homes. Relax by the sparkling swimming pool or enjoy a family picnic outdoors at one of the BBQ grill stations. Enjoy a game of sand volleyball with friends and enjoy the beautiful landscaped views. Our pet-friendly community offers upgraded apartment homes featuring faux wood flooring, energy-efficient black appliance package, subway tile backsplashes, and refinished cabinetry. Call today to tour your new home!
Location details
5211 Fredericksburg Rd, San Antonio, TX, 78229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Initially pleased that they only raised my rent by $10 in June 2022 in a time of high inflation, but less pleased that perhaps having second thoughts the property manage N.H. accused me of having a pet, charged my $340, and served me with an eviction notice. I do not have a pet. N.H. made a one line allegation in an email, with no other evidence offered. When I visited the next day N.H. refused to discuss face to face, and insisted I email only. I denied the pet allegation by email, and later by a sworn affidavit. N.H. promi... read more
Business response:
Thank you for taking the time to leave us a review. We are sorry to hear about your experience at one of our properties and apologize that it was less than satisfactory. Would you kindly email us at **********************@cushwake.com with more details (specifically the property name and your contact information), so that we can investigate? Again, we are sorry to hear about your experience and hope to hear from you soon.
These apartments are awful I spoke with Miss W***** which is a property manager and asked her so many times and did my request for them to fix my bath tub from stop running the water I asked him for like three months and still never can do it now on the outside of the apartment wall you'll see a big patch of water because now it's leaking on the outside I even asked them if they can give me a fridge raider because it's stopped and it's been going on two weeks that they have not gave me refrigerator I asked her if she could g... read more
Business response:
******, Thank you for your review. First, please allow us to apologize for your experience. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at *********************************** and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. Thanks again for taking the time to leave us this review. Sincerely, Cushman & Wakefield Multi... read more
The day we moved in there were no hot water for 2¹/2 weeks & no remedy to satisfy the inconvenience as tenants. They would be expecting full rent for partial service, but if not eviction notice would be filed.
Business response:
****, Thank you for your review. First, please allow us to apologize for your experience. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. Thanks again for taking the time to leave us this review. Sincerely, Cushman & Wakefield Multifa... read more
This apartment complex removes all negative reviews from their website. I tried to post one several times and it would not allow me to. They think people are stupid and cannot figure that out. When I moved in almost two years ago, I REALLY worked hard to overcome my anxiety I felt after I read all of the horrible reviews about this property. I mean, there were A LOT! So I suppose now the Anthony's solution is to just DELETE all bad reviews so nobody can see them. How is that allowed? They will nickel and dime you to death. T... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
DO NOT LIVE HERE! I've lived here for 2 years now and have had problems since! First the gate has been broken since after a month of me moving here. It has never been fixed or even attempted to be fixed. 2nd they are SCAMMERS!! Always trying to pull a fast one and get extra money out of me. 3rd work orders take FOREVER to get resolved! It's been a month and I'm still waiting for my sink bathtub and my sons toilet to be fixed. Their toilet keeps running and my water bill is going to be so high. I've called numerous times and ... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
apartment. There are so many complaints i have to speak about and at this point it's unacceptable. When me and my spouse first moved in the apartment was not ready to be moved into. Nothing was properly done cleaning was horrible. I also have pictures of everything when We first moved in. The communication is horrible here we put in work orders in we have people doing half of there job I have pictures of before and after there was no difference. We have been dealing with no ventilation in our bedroom which it's always hot in... read more
Business response:
******** Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opp... read more
First let me say this DO NOT MOVE HERE. The pictures they posted on their website can be very deceiving it may look all nice and everything until you are given the keys to the apartment. I have requested many times to look at the apartment unit before the move in date, but they have always deny saying they that the unit needs to be cleaned. That was a lie. There was some dead bugs and active ones crawling around. There was a pipe from the ceiling in the bathtub that was leaking as well under the sink that has down some damag... read more
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
Going on 3 months with a bad ac they have been out 3 times to fix still not working right now it's over 100 degrees and the apartment is too hot to be in the office told me there are other things in front of me before they can get to it
Business response:
Thank you for your review. First, please allow us to apologize for your experience. It is clear that we missed the mark multiple times and need to improve our operations at this property. We are dedicated to taking feedback like this and getting better, which we will do. If you would be so kind, could you email us at **********************@cushwake.com and share with us your property name and location? That way we will be able to address your specific concerns. We hope to make this right, if you'll allow us the opportunity. ... read more
The security guards is horrible here and the ones in the morning shifts always trying to fight the people that stay here. and they need to do something about because I will be calling the head people over y'all.
Business response:
Thank you for taking the time to leave us a review. We are sorry to hear about your experience at one of our properties and apologize that it was less than satisfactory. Would you kindly email us at **********************@cushwake.com with more details (specifically the property name), so that we can investigate? Again, we are sorry to hear about your experience at one of our properties.
Frequently asked questions about Altitude Apartment Homes
How is Altitude Apartment Homes rated?
Altitude Apartment Homes has a 2.4 star rating with 453 reviews.
When is Altitude Apartment Homes open?
Altitude Apartment Homes is closed now. It will open tomorrow at 9:00 a.m.
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