This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Alpha Medical Imaging
- Doctors
- Kenosha, WI
About this business
Location details
8500 75th St, Ste 106, Kenosha, WI, 53142, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today was my first time here - and I had a great experience. They got my insurance taken care of, and got me in for my appointment within hours. Both ladies were very nice, the test was quick and easy, and they made sure I was okay during the whole experience.
Business response:
Jessica Phillips thank you for taking the time to provide us with your valuable feedback. We strive to provide our patients with excellent care.As always, we appreciate your confidence and trust in us.
I had to get an MRI done. I did not want to go into that little hole of such a huge machine. I have anxiety of being confined. At this place I was greeted with open arms. The front office was really nice and pleasant to meet. I was then I was called into the back for the test. The gentleman that was going to do the test brought me into the space where the big machine is. He took the time to tell me about the machine. He even asked me what kind of music do I like, that he would put the headphones on me to help relax me. They ... read more
The staff was excellent greeting pleasantly and throughout imaging they were attentive..after words offered a cold beverage as well.. Highly recommended
Business response:
Rob Butta Bean Elder, so glad you enjoyed your visit with us. We enjoyed having you here also, and look forward to you coming back soon. Always so nice to have patients like you!
Great experience for a not so fun test....I'm extremely claustrophobic, but the technician made me so comfortable I swear I nearly fell asleep (all while listening to The Steve Miller Band). I highly suggest Kenosha Open MRI for anyone who is nervous about this type of imaging. The staff is very courteous and will make you comfortable....trust me.
Business response:
Tracy Glaman, here at Kenosha Open MRI we understand that patients are nervous to have their MRI's so we are specially trained to help patients that are claustrophobic. We are very happy to hear you nearly fell asleep because that means we are doing our job!
Went there for the first time to have an MRI done on my wrist. And I loved it. The scheduler was very nice and friendly. And when I got there the receptionist and Tech were very nice and friendly and answered all my questions I had. I would highly recommend Alpha to all my friends and family that need a open MRI.
Business response:
Heather Weiher, thank you for taking the time to provide us with your valuable feedback. We strive to provide our patients with excellent care. As always, we appreciate your confidence and trust in us.
The receptionist, and MRI tech I had were all great. I thought the Dr. who did my Arthrorgram, could be more caring and sympathetic! Instead of saying that you have had the procedure several time, and that it "doesn't hurt that bad" seems like he's missing a sensitivity chip. Maybe inquire of patients if they have other "ailments" that would cause pain sensitivity to be amplified, like in my case Fibromyalgia. I hurt so bad during my MRI, I asked for a brake, I never had to do that before! There was a error message on the Te... read more
Business response:
We have received your complaint and it has been discussed within the quality review process of our clinic. All patient complaints are taken seriously and we want to assure you that the problem you brought to our attention is being addressed, regarding your concerns arising from your visit. I was sorry to learn of your experience and can appreciate your frustration. I can assure you that this is not the level of service we would wish for our patients. An investigation of your concerns has been undertaken by the company Chief ... read more
The staffing at Alpha Medical Imaging Kenosha Open MRI was Wonderful and Very Clean. Anyone who is in need of an MRI this is the place to go! Judy (front desk) and Lauri (tech) were Very Nice and Professional.
Business response:
Patricia J Goines, we appreciate your feedback! Glad you enjoyed your experience at our facility. It was a pleasure to have you here.
It was great the people there were very nice and they made you so much more comfortable than when you went to Aurora Hospital for the closed MRI. Still freaked out a little in the beginning but made it through.
Business response:
Belinda Ann Inwood-Harris thank you for taking the time to provide us with your valuable feedback. We strive to provide our patients with excellent care.As always, we appreciate your confidence and trust in us.
Frequently asked questions about Alpha Medical Imaging
How is Alpha Medical Imaging rated?
Alpha Medical Imaging has a 4.8 star rating with 99 reviews.
When is Alpha Medical Imaging open?
Alpha Medical Imaging is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com