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Allied Orion Group
- Apartments
- Houston, TX
About this business
Allied Orion Group is a full-service multifamily management, investment and development firm.
Location details
2051 Greenhouse Rd #300, Ste 300, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To: Ms. Carrie ******** *****Customer Relations Specialist 2051 Greenhouse Rd Ste 300, Houston, TX 77084-7341 I am writing to you on this day of “06-07-24” to request permission to end my lease! I have only been a resident of ****** **** ****since May 1, 2024, and within this short period of time my APARTMENT and my CAR have been broken into on 2 separate occasions. Not only have I had to replace my locks, bank cards, personal identification, etc, I have had the extra unnecessary expense of having my vehicle repaired again! ... read more
Business response:
Hello Ms. ******, Thank you for your feedback. We apologize about your concerns and are disheartened that you have had these experiences. We understand your frustrations. The community manager will be reaching out to you to discuss your lease termination. We hope we can work on positive resolution together. Thank you, Pepper Tree Manor
Forest Park apartments was purchased by this company and it has been a living nightmare the manager lies to cover her negligence When you contact corporate instead of them investigating anything all they do is ignore you or refer you back to the person who isn’t doing their job the management removed the security off the property as well as the police camera after my order of protection & my neighbor was killed I complained about it being no light in the parking lot for months and it being unsafe & she did not care I was thr... read more
Business response:
We have been working with Ms. ****** to get all her concerns addressed. After looking into her concerns with Ms. Vicki ****** and Mr. *****, it was found that Ms. ******’s claims of unfair treatment and harassment was not only unfounded but are puzzling as no evidence that he has ever worked for the community previously exist. Mr. ***** appeared in court on May 13, 2024, during a hearing before Judge Dana Ballinger with hopes to resolve the false claims against him. Judge Ballinger ruled an order of dismissal for the petitio... read more
I need to file a complaint on allied Orion group and their staff, they keep giving me the run around and won’t give me a legit number to call and report them, all con and scam artists, they used my information , stole it and won’t correct it, they are all going down
I am having issues with my account balance being more than what it's supposed to be the past two months. Last month it was fixed but it hasn't been fixed this month and the newest person in the office has not responded my emails nor phone calls pertaining to this issue nor the issues of my maintenance request orders not being fixed nor addressed and they keep marking my maintenance orders as completed or canceled when they are not completed or fixed one maintenance request even pertained to black mold and hasn't been address... read more
To give you history of the situation, the community was sent a text message the water was being shut off on the 1/14/24 and will be back on on at 8am the 1/15/24 the water came on at 11:30am and was shut off within the hour. A notice was sent on 1/16/24 all water would be shut off 1/17/24 the notice stated there’s no estimate time on when it will be turned back due to breakage of pipes. On 1/17/24 water entered my dwellings and management was notified through the app and a phone call. Hours later maintenance showed up looked... read more
Currently at the Wilson Creek apartments in McKinney, Tx. I do have to say when it comes to rent they can be lenient and understanding but when it comes to professionalism and keeping up with paperwork no. Hard no. I have lived here since 2020 and i haven’t had an up to date copy of our lease since then. We came into the office three times to sign the lease for 2023! It was always an excuse or that particular staff member left for the day. One time we arranged an appointment just for them to tell us they went home for the da... read more
Business response:
Thank you for your feedback. Our community manager will be happy to discuss and explain the situation with you personally again, if you would please reach out at your earliest convenience. Customer service is our top priority at Tuscany at Wilson Creek, and we are happy to assist.
Re: The One @5959 Bonhomme 5959 Bonhomme Rd, Houston Tx 77036 I have been discriminated against from the people at these apartments processing my application. They have failed to give me a proper status of my application and a proper reason behind what the hold up is or why they would deny it. They have lied and said it’s because I was supposedly evicted, but I showed court documents proving I was never evicted and I finished my lease. They are non-black females, looking at me as a black woman that is single with only one so... read more
Business response:
Hello Delishia, Allied Orion is proactive in serving everyone fairly and consitantly and diligent in following the law in the area of fair housing. We require all team members to attend fair housing training at orientation as well as additional courses yearly. We have always been dedicated to meeting the spirit of fair housing laws and are sorry to hear that your experience was not what you would have liked. Will you please reach out to me directly and I will be happy to research and report back to you on my findings. Pleas... read more
New management is unable to provide me with accurate documents reflecting rent and utilities due. They stated that they are having trouble providing these documents because they just bought the property. They also are asking for documents proving I paid rent before they owed this location. I am simply asking for a print out of rent and utilities so I can pay the current amount owed. They told me " you might not get charged for utilities this month or maybe you won't or maybe you will get double charged later" this is so conf... read more
Business response:
Mr. Reagan, this issue has now been resolved. We're so glad Summer was able to get you what you needed and look forward to providing you with a great experience moving forward. Please let us know if there’s every anything we can do for you.
New management is unable to provide me with accurate documents reflecting rent and utilities due. They stated that they are having trouble providing these documents because they just bought the property. They also are asking for documents proving I paid rent before they owed this location. I am simply asking for a print out of rent and utilities so I can pay the current amount owed. They told me " you might not get charged for utilities this month or maybe you won't or maybe you will get double charged later" this is so conf... read more
Frequently asked questions about Allied Orion Group
How is Allied Orion Group rated?
Allied Orion Group has a 2.1 star rating with 176 reviews.
When is Allied Orion Group open?
Allied Orion Group is open now. It will close at 5:00 p.m.
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