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Allied Comfort Pro LLC

Claimed
4.9
441 reviews
|Heating & Air Conditioning/HVAC|Central Point, OR 97502 United States

4980 Industry Dr, Central Point, OR 97502 United States

(541) 772-6100

https://www.alliedcomfortpro.com/

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About

Allied Comfort Pro, LLC is a heating, ventilation and air conditioning company (HVAC) operating in the Rogue Valley. All technicians are well trained and educated on a broad variety of systems. Allied Comfort Pro is here for your service, repair, maintenance, duct cleaning and new installation needs. Please call us at (541) 772-6100. We look forward to hearing from you!

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4.9
441 reviews
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Sarah F. review for Allied Comfort Pro LLC
Sarah F. on Birdeye

2 months ago

09/23/2022, 10:45 AM
We used Allied comfort pro to install a minisplit system in our home 2 and a half months ago. I could not be more displeased, disappointed, or, frankly, angry about the treatment we have received. f We gave this company over 7K and are extremely unhappy with a yet unresolved issue involving a malfunctioning unit. First, the company promised that after installing the system they would send a technician for a routine check in 2 weeks...6 weeks later we'd heard nothing from them and hadn't seen them. The office manager/scheduler, Vicki, was patronizing to my husband when he called to ask that the service call be provided as promised. Additionally, and more importantly, it seems that one of the units installed in our home may be a lemon, because it has unusual problems (it makes lots of noises, waking me repeatedly throughout the night). The techs who have come out to investigate have basically told us that everything's fine in spite of the fact that the problem continues. There has been poor communication within the company, because each time a tech comes out, they seem to not to know about the problem and what has already been done and communicated about it. Although two of the technicians they've sent have been professional and respectful, I am particularly boggled by the unprofessionalness of one of their technicians in particular. This company has twice sent out a toxic technician named Richard who has been disrespectful, rude, and unhelpful. In his two visits to our home, he has interrupted myself and my husband we're explaining what's going wrong or asking questions, has walked away from my husband while he was the middle of a sentence, and speaks down to me in an incredibly condescending way all the while being unclear in his communication and not helping to solve our problems. Just now he walked out of a service call before finishing when I called him on speaking disrespectfully to me. This guy is such a jerk that after the initial install appointment, my 11 year old son, who had been present, said, "Mom, why was that guy so mean to you?"
Respond to negative reviews
Linda Alger review for Allied Comfort Pro LLC
Linda Alger on Facebook

2 years ago

03/11/2021, 05:32 AM
Really prompt and courteous service. I have heat again, I would certainly recommend Allied Comfort Pro.
Business Response:

Thank you very much, Linda! We appreciate your recommendation as well as your business!!

Nancy Mansfield review for Allied Comfort Pro LLC
Nancy Mansfield on Facebook

2 years ago

02/22/2021, 10:15 AM
The tech was extremely courteous and on time and was efficient. I like that I receive reminder calls twice a year to schedule service and they always let me know when they’re going to arrive. Reasonable price too.
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Mary Ann Dye review for Allied Comfort Pro LLC
Mary Ann Dye on Facebook

2 years ago

01/21/2021, 15:07 PM
Arrived on time and worked quickly and efficiently. Very polite. Cleaned up neatly when done.
Business Response:

Thank you for your recommendation! We are happy to hear such great comments about our team and we look forward to working with you in the future. Thank you for your business!

Lizabee Schaefer review for Allied Comfort Pro LLC
Lizabee Schaefer on Facebook

2 years ago

10/24/2020, 13:44 PM
Prompt, professional, safe in the time of COVID.
Business Response:

Thank you so much!

Martha Amlin review for Allied Comfort Pro LLC
Martha Amlin on Facebook

2 years ago

10/15/2020, 11:47 AM
Address issues quick; technician on time and very knowledgeable,
Business Response:

Thank you, Martha, for the recommendation! We appreciate your feedback!!

Gary Bowles review for Allied Comfort Pro LLC
Gary Bowles on Facebook

2 years ago

09/15/2020, 01:29 AM
technicians Richard and Mauro provide excellent service
Steve Lamb review for Allied Comfort Pro LLC
Steve Lamb on Facebook

2 years ago

09/04/2020, 03:20 AM
Thank you Allied Comfort Pro for your fast, friendly service! A few weeks ago (late Sunday afternoon) when the temperature climbed to 109 my AC went out. Within an hour Mauro arrived and promptly fixed the problem. Today he serviced the AC and my furnace. I am very impressed with the thoroughness and professionalism of this company. I highly recommend Allied Comfort Pro Definitely a five star rating!
Jennifer Boardman review for Allied Comfort Pro LLC
Jennifer Boardman on Facebook

2 years ago

08/18/2020, 03:06 AM
They always provide great service. Thank you for my maintenance plan. It is so nice to know my unit is working well.
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