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Alliant Energy
- Electricity Suppliers
- Ames, IA
About this business
Location details
Xe Pl, Ames, IA, 50014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible, horrible service. High rates and flaming pile of garbage website. Two factor authentication is trash, never works. I have wasted over an hour trying to get back into my account with customer service just to pay my bill. Still no luck, guess they will just shut off the power since their website Their security protocols are stricter than a bank so good luck if something doesn't go right or if the account is in your spouses name.
Promptly came out to my house to check a suspected gas leak. Very professional and courteous. There was no leak, apparently it's common for water heaters with no exhaust fan to give a faint gas smell when you turn the temperature up.
What a joke of company. They will charge you every penny they can, refuse service, and then charge you a per day surcharge just for their own existence. And that's the least they've done. The amount of times they've tried to charge people close to a thousand for a month of gas is ridiculous. Go shove that gas back up your anus
I set up auto pay with them and know for a fact I had money in my account but they just didn't charge me. So now I owe 6 months worth of electric. FU you're a terrible company. I've never heard someone with a pleasant experience with you guys
Frequently asked questions about Alliant Energy
How is Alliant Energy rated?
Alliant Energy has a 1.8 star rating with 52 reviews.
When is Alliant Energy open?
Alliant Energy is closed now. It will open at 6:00 a.m.
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