Allen Properties Inc

King October 

on Google

a month ago

Where to start? I went in for a brand-new transmission, which cost $7,100. I was aware that the parts to rebuild or buy a transmission were on backorder for $2,500 to $3,000 if I were to purchase it. Initially, I was given a loaner car for a short period. After two loaner cars, my car was finally ready. Everything seemed good at that point, so I paid in full. I was informed that there would be a hard pull in the transmission for a little while. However, a few weeks later, I experienced no change; the hard jerking continued. ... read more

Iara Reynolds 

on Google

2 months ago

We purchased a used vehicle from Hayward Allen Cadillac in November 2024 for our 16-year-old daughter’s first car. Less than a month later, we started experiencing problems with it. It would turn off for no reason and would not start. We had the service department look at it and they said nothing was wrong with it. We continued to have problems all throughout November and December. In January 2025, it was not working at all. We thought it might’ve been the battery in the key fob, so we changed that and it still would not sta... read more

Lana Allen 

on Google

6 months ago

Tracey is a very knowledgable, kind compassionate service advisor that helped me get back on the road. I felt she deserved such a kind thank you and I do appreciate everything she does. 

Mikey D 

on Google

7 months ago

I recently purchased my Wife a XT5. The car is wonderful and she likes it very much. We had a problem with some damage to the infotainment screen that needed to be repaired. Heyward Allen stated that they would replace the screen and the part was ordered. It has taken quiet a while for the part to be delivered, but during the wait the service department as well as GM National kept us informed as to the progress. As soon as the part came in, we received a phone call to bring the car in for repair. We met with Tracy who took c... read more

Chanel Arielle 

on Google

9 months ago

BUYERS BEWARE…I purchased a vehicle from this company and almost immediately started having issues with it. The best experience I had was with the finance person. The car salesman was not a man of his word and the people in the service department are liars. Do not get the warranty they try to sell to you. The warranty company and the service department work against you to see how they can justify why it’s not a cost for your warranty company to cover. The first time they had my car they had it for weeks and then called me to... read more