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All Star Hyundai
- Car Dealers
- Baton Rouge, LA
About this business
If you re looking for America's Best Warranty, then you'll find it at All Star Hyundai of Baton Rouge. We combine unsurpassed customer service with a diverse lineup of cars for sale to create a better dealership experience in the Baton Rouge, Louisiana, area. We have New, Certified, and Pre-Owned vehicles to meet any needs on our lot. After choosing your perfect vehicle, our finance team will build you a personalized lease or loan deal. We also offer a full Hyundai Service Center, making us your one stop auto shop destinatio... read more
Location details
10313 Airline Hwy, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Great service! Super service! Friendly staff. Love my Santa Fe!
Business response:
Gloria, thank you for this awesome feedback! We are so happy to hear your car buying experience was quick and easy! Congratulations on your new Hyundai Santa Fe, and welcome to the All Star Family!
Service desk personnel rude. Extremely rude to ignore customer standing right in front of you. If you want to diagnose problems on the phone, and discuss hypothetical costs of every service, you will lose customers who actually came to have service done. One worker, who was not busy, actually told me I would have to wait until the other got off the phone to get my paperwork. After being ignored for quite a while, I asked the first worker to please get my paperwork. Surprise, it took him two minutes.
Business response:
Thank you for the comments and we sincerely apologize for coming across as rude and unhelpful. It is our goal to have all of our customers leave completely satisfied and clearly that did not happen during your recent visit. Your comments will be shared with our service personnel and expect a better experience during your time visit. We appreciate you being an All Star customer and we want to have a lifetime relationship. Have an awesome day!
Service desk personnel rude. Extremely rude to ignore customer standing right in front of you. If you want to diagnose problems on the phone, and discuss hypothetical costs of every service, you will lose customers who actually came to have service done. One worker, who was not busy, actually told me I would have to wait until the other got off the phone to get my paperwork. After being ignored for quite a while, I asked the first worker to please get my paperwork. Surprise, it took him two minutes.
Business response:
Thank you for the comments and we sincerely apologize for coming across as rude and unhelpful. It is our goal to have all of our customers leave completely satisfied and clearly that did not happen during your recent visit. Your comments will be shared with our service personnel and expect a better experience during your time visit. We appreciate you being an All Star customer and we want to have a lifetime relationship. Have an awesome day!
SATISFIED CUSTOMER GREAT EXPERIENCE ALL STAR WAS VERY HELPFUL. I WAS READY TO BUY A NEW CAR. DID RESEARCH ON HYUNDAI AND KIA CARS. I KNEW WHAT I WANT AND WAS READY TO PURCHASE. THEY DID NOT OVERWHELM ME LISTEN TO WHAT I NEEDED. LOW MAINTENANCE AND GOOD GAS MILAGE. REALLY APPRECIATE THE PROFESSIONAL ATTITUDE AND HOW WELL THEY LISTEN TO WHAT I WANTED. THANK YOU
Business response:
Tabitha, thank you for sharing your All Star experience with us! We understand that purchasing a new vehicle can be stressful, so we are very thrilled to hear that our sales team made your purchasing experience great. Congratulations on your new Hyundai and welcome to the All Star Family! We look forward to having a lasting relationship with you.
Best place to purchase a new car in Baton Rouge! Great staff and straightforward sales process. Purchases the latest Sante Fe model for my wife. No hassle process with great value on my trade in. Will be back when I am in the market for another new car. Highly recommended.
Business response:
Glenn, thank you so much for taking the time to share your VIP experience with us! We are thrilled to hear your car buying process was easy and hassle free! Congratulations on your brand new Hyundai Santa Fe, and welcome to the All Star Family! We look forward to seeing you again!
Joseph Dilorenzo Buying process was long, if the process could be reduced that would be great
Business response:
Pamela, Thank you for sharing your recent experience with our dealership. Our apologies for any inconvenience caused on our end for the time to process your sale. Our goal is not to upset our customers or to waste their time. I have shared your comments with our Sales Managers and sales staff to discuss how we could have better served you better with the goal of it not happening again to another potential customer. We are very happy your experience beyond the wait was good we love to hear that from our customers. Thanks agai... read more
Wonderful Experience Thomas was amazing, very patient and very knowledgeable thanks for having him working for you!!
Business response:
Thomas, thank you for taking the time to write this review. Thomas and the entire All Star Hyundai team thanks you for choosing us for your automotive needs! We appreciate this awesome feedback, and welcome to the All Star Family!
Joseph Dilorenzo Buying process was long, if the process could be reduced that would be great
Business response:
Pamela, Thank you for sharing your recent experience with our dealership. Our apologies for any inconvenience caused on our end for the time to process your sale. Our goal is not to upset our customers or to waste their time. I have shared your comments with our Sales Managers and sales staff to discuss how we could have better served you better with the goal of it not happening again to another potential customer. We are very happy your experience beyond the wait was good we love to hear that from our customers. Thanks agai... read more
Super Dealership - Great Experience I had a wonderful experience with All Star Hyundai of Baton Rouge. Frannie C. was so personable and worked so hard to get the car that I had picked out online ready for me. Robert J. worked the financing out for me and got my note right where I needed it. Patrick made sure I got several extras plus a full tank of gas on my way out. I will get a free oil change and another tank of gas when I put 5,000 miles on it. I was looking for a good used car with some warranty left at a good price. I ... read more
Business response:
Ms. Anne, thank you so much for taking the time to share your amazing experience with us! Frannie, Robert, Patrick and the entire All Star Hyundai team works hard to ensure our customers have the best experience and we are thrilled your car buying process was smooth and easy. Thank you for choosing All Star Hyundai, and welcome to the All Star Family!!
Frequently asked questions about All Star Hyundai
How is All Star Hyundai rated?
All Star Hyundai has a 4.1 star rating with 1,728 reviews.
When is All Star Hyundai open?
All Star Hyundai is closed now. It will open at 9:00 a.m.
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