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Alex Audio Video and Computer Service
- Appliances & Repair
- Brooklyn Park, MN
About this business
Since 1977, we have been providing quality service to our clients. We are always innovative in electronic repair. Do not hesitate to hire us because we are the best in the industry. It is our goal to make our clients satisfied. Contact us today for more information or to set an appointment.
Location details
4211 Rhode Island Ave N, Brooklyn Park, MN, 55428, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Great job. I would highly recommend you to anyone who needs a quality repair service. Thank you so much once again.
ALWAYS A PERFECT FIX FOR ME, THEY HAVE FIXED FOUR HIGH END POWER AMPS , AND NEVER HAD A PROBLEM WITH THEM. THEY ARE MY TO GO SHOP WHEN NEED IT
Alex has been my trusty place to get my audio gear working, whether it's my 30 year old yamaha RX-9 or something purchased on EBAY, I can trust it to Alex for expert repair service! I don't expect a speedy fix because I know to fix some problems it can involve patience. Thanks Alex for the great service and keeping my music flowing in the studio! govango
After being told by another company that our T.V. could not be fixed and to just "junk" it, we called Alex Audio Video and he came out and fixed out 8 year old T.V. and it runs beautifully. Thank you Alex it was nice to visit with you all the while you worked on my T.V. and you didn't leave until it ran perfectly and the price was very reasonable.
A+++ I had an RTI remote control that broke and Alex fixed it in about 10 minutes and didn't even charge me. Thanks, Alex!
NOT RECOMMENDED! I had my Marantz Sr 14 ex receiver at Alex AV for nearly 4 months until it was fixed. Whenever I would call, I would be told that they were waiting on parts from Marantz or that the tech is only working 2 days a week. Most of the time it was the waiting on parts excuse. Half the time when I would call Dave would answer the phone and it was a usual Jeckle and hyde routine from being rude and slamming the phone receiver in your ear to being very nice and helpful! I never knew how he was going to act! 4 months ... read more
Business response:
Sent: Thursday, April 18, 2013 10:49 AM Matt, You do have a 90 day warranty on this unit and if it is not powering on properly that is a different issue than what you brought in for however we will take a look at it. It is your prerogative to send it elsewhere since you did get reimbursed from the “good deal ” guy you bought it from. I feel you are not giving us the chance we deserve and I will respond to your postings. Thanks, Sara
do not bring here item here i brought them a dual cassette tape deck to have it demagnetized and they told me everythig in the unit had corroded and wanted 183 bucks to fix it plsy the 50 to inspect it it has been 6 weeks and it is not done yet..... they are really a bunch of rip offs
Business response:
You brought your 1980 tape deck into our shop we said 4 weeks for an estimate. You brought it in on 12-11-2012 during a huge holiday season so time was a little longer. Our estimate was given for $180 for both tape decks 1-10-2013. Only 1 side B was approved. We found the belts and it did take 30 days to get the belts (parts are a challenge but we prevail). The charge was $125 minus the estimate $50 balance you paid $ 75,16. Not $180 plus $50. It was picked it up on 2-16-1013.
Way too long – Had a receiver under warranty and this was the only shop by Onkyo. I feel they might put warranty replacements on back burner since it doesn't pay as well as straight out of pocket customers. They said 3 weeks which seemed long but if they're busy what can you do. After two calls three weeks later they finally ordered the part. They said if they have it they'll get it in five days. If not then longer. Just longer. Since they "ordered" it, you would think they knew if it was in stock or not. So here I am five w... read more
A Wasted Month – I should have paid more attention to the One Star reviews on this site. Alex AV was not good. Some people have given them good marks, but I notice others have had the same unsatisfactory experience I did. You can
Frequently asked questions about Alex Audio Video and Computer Service
How is Alex Audio Video and Computer Service rated?
Alex Audio Video and Computer Service has a 4.3 star rating with 244 reviews.
When is Alex Audio Video and Computer Service open?
Alex Audio Video and Computer Service is open now. It will close at 5:00 p.m.
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