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Ale House
- Closed
- Opens 9:00 a.m.
- Sports Bars
- Grand Junction, CO
About this business
Inspired savory dishes with delightfully handcrafted ales make for a match made in beer heaven.
Location details
2531 N 12th St, Grand Junction, CO, 81501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | Closed now |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat restaurant, have been several times throughout the years and everyone is always friend, food is great!
Business response:
Thanks for the kind words, Destiny! We look forward to having you back again soon.
There staff could be nicer. I found plastic in my food today and showed it to my server, and she was like. "What do you want me to do about it? I coughed on this small piece of plastic trying to get it out of the back of my throat. I asked to speak to the manager and the manager said the same thing, "what would you like me to do about it?" So I paid for my meal and left no tip cause the server was rude about it and had an attitude. My friend and I were followed out by the server who claimed she did not make the food. We let ... read more
Love this place, great drinks, rotating beer list and the most beer savoy staff on the western slope.
Always consistent in taste in food, which is so good! Just a fun atmosphere!
Business response:
thanks Natalie! :)
while sitting in the outside area of the restaurant someone's threw something from a moving vehicle and struck me in the head and when I asked the manager to go inside cuz we felt it was unsafe outside we were told no and then accused of trying to get extra drinks and a discount on our meal. The manager was extremely rude and disrespectful. I would not recommend this place for their attitude alone.
Business response:
Hi Sharon, apologies for the way you were treated yesterday. There is no excuse for our staff to ever make guests feel disrespected but we sincerely hope you give us another chance to improve! Please DM us if you have any further thoughts or questions for us. We would like the opportunity to give you a better experience in the future.
Service absolutely sucks. Had to go find our waitress on three occasions while socializing with coworkers.
Business response:
Kristal - sincere apologies things fell short. Fast, friendly service is at the top of our list when it comes to delivering guest experience and if we failed to demonstrate this, we owe you an apology. If you're open to connecting, we'd welcome the chance to turn things around. Simply DM an email or phone number and we'll be in touch asap.
Our server Natalie was great! Pizza was huge, delicious! Which we enjoyed with a fine beers! Outdoor seating was very pleasant, and they genuinely practice COVID safety procedures!!
Excellent food! Excellent service! Loved sitting outside!! Would definitely go back!
Business response:
Thanks so much Corinne! We appreciate that and hope you'll come back to join us soon!
***UPDATE*** The GM reached out very quickly and the situation has been resolved. I appreciate the steps the GM took to make this right. ***UPDATE*** My husband and I have gone to the Ale house multiple times throughout the years. I loved the food and also the service. Up until today 6/19/20 @845pm. I recieved a phone call from a manager asking if I just left the Ale house. I said yes. She said you left $15 on top of the table, I said yes the waiter's tip. Then she said can you come back and pay the rest of your bill. I said... read more
Business response:
Hi Shauna, we are mortified at the events you experienced last night. The management is sending you a private message but we want to do what we can to rectify this situation because it should not have happened the way it did. We apologize sincerely for the way you were spoken to and for what you were accused of. It is not how we normally conduct ourselves and we certainly owe you more than an apology. We sincerely hope you are willing to give our establishment another chance so we can attempt to make it up to you.
Frequently asked questions about Ale House
How is Ale House rated?
Ale House has a 4.3 star rating with 2,086 reviews.
When is Ale House open?
Ale House is closed now. It will open at 9:00 a.m.
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