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Air Comfort Solutions

4.8

About this business

Air Comfort Solutions is a family owned and operated full service hvac contractor providing heating and air conditioning repair, service, and installation to customers throughout Dallas, Collin, and Grayson Counties. We have over 30 years experience in the HVAC industry allowing you to feel confident that we know what we are doing and how to take care of your problem. At Air Comfort Solutions, we are absolutely obsessed with providing top-notch service to every client every time. If for any reason you are not completely sati... read more

Location details

1333 W McDermott Dr Suite 150, Ste 150, Allen, TX, 75013, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.8169 reviews
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Sean K's profile image
Sean K 
2 years ago

Right in the middle of a Texas heat wave, my mother called me in a panic and said her thermostat was busted. It was nearing 90ºF indoors! I knew it wasn't the thermostat so I called Bryan at Air Comfort Solutions on a Sunday night. He called back within minutes and sent Jeff over on Monday. The system was 20 years old and beyond repair, but ACS wouldn't be able to get a new system in until Wednesday. What to do? Jeff saved the day by bringing over a portal A/C unit that exhaused through a window duct. This let me mother sur... read more

Business response:

Thank you for the kind review and allowing us the opportunity to serve you. We were happy we could get her up and cooling so quickly. We appreciate your business and the confidence you have placed in us. We look forward to serving you in the future should you need our services again.  

Sean K's profile image
Sean K 
2 years ago

Right in the middle of a Texas heat wave, my mother called me in a panic and said her thermostat was busted. It was nearing 90ºF indoors! I knew it wasn't the thermostat so I called Bryan at Air Comfort Solutions on a Sunday night. He called back within minutes and sent Jeff over on Monday. The system was 20 years old and beyond repair, but ACS wouldn't be able to get a new system in until Wednesday. What to do? Jeff saved the day by bringing over a portal A/C unit that exhaused through a window duct. This let me mother surv... read more

Business response:

Thank you for the kind review and allowing us the opportunity to serve you. We were happy we could get her up and cooling so quickly. We appreciate your business and the confidence you have placed in us. We look forward to serving you in the future should you need our services again. 

Sean K's profile image
Sean K 
2 years ago

Right in the middle of a ***** heat wave, my mother called me in a panic and said her thermostat was busted. It was nearing 90F indoors! I knew it wasn't the thermostat so I called ***** at Air Comfort Solutions on a Sunday night. He called back within minutes and sent **** over on Monday. The system was 20 years old and beyond repair, but ACS wouldn't be able to get a new system in until Wednesday. What to do? **** saved the day by bringing over a portal A/C unit that exhaused through a window duct. This let me mother survi... read more

Business response:

Thank you for the kind review and allowing us the opportunity to serve you. We were happy we could get her up and cooling so quickly. We appreciate your business and the confidence you have placed in us. We look forward to serving you in the future should you need our services again.  

Gary S's profile image
Gary S 
3 years ago

Jeff was honest and professional in explaining what was wrong with our system. Having someone honest in the business was refreshing! He and Bryan are a class act with a wealth of knowledge and integrity. If you need HVAC repair, don't hesitate, call them first! 

Business response:

Thank you for the kind review and allowing us the opportunity to serve you. We love our customers and strive to always be on time, honest, and professional with all our customers. We appreciate your business and the confidence you have placed in us. We look forward to serving you in the future should you need our services again. 

Kurt T's profile image
Kurt T 
3 years ago

Amazing customer service! Jeff came out on a Monday, walked us through the issue and verified that it was under warranty. He did explain that it could several days or a week before the repair could be done due to schedule. Brian called that afternoon, confirmed the issue and tentative cost. Couldn't confirm a date because of scheduling but called the following day and said he could have a crew out that afternoon! Amazing. Responsive and attentive to how uncomfortable Texas is without AC! Hopefully, don't have another AC issu... read more

Business response:

Thank you for this incredibly kind review. We always try to give our customers the best options available allowing you to make an informed decision. We strive to get our customers back up and cooling as quickly as possible. We look forward to serving you in the future should you need our services again. 

Skip L's profile image
Skip L 
4 years ago

We highly recommend Air Comfort Solutions! They put in a new HVAC system for a family member who was very pleased with their service, and they keep our old system going. ACS owner, Bryan P*****, has always answered the phone personally to discuss our problem and offer solutions. In our most recent situation, AC specialist Jeffery H****** demonstrated his expertise by diagnosing the problem and fixing it. Our AC was up and running within an hour! Thank you ACS for being in business and for providing quality customer service! ... read more

Business response:

Mr. & Mrs. *****, Thank you for the kind review and allowing us the opportunity to serve you. We love our customers and strive to always be on time, professional, and honest with all our customers. We are always thrilled to get reviews from our continuing customers. We appreciate your business and the confidence you have placed in us. We look forward to serving you in the future should you need our services again. 

Gerry's profile image
Gerry 
4 years ago

Air Comfort Solutions has been fantastic. We has our original A/C - Heating unit replaced and needed annual service post install. After Calling ACS and asking for help we have had very little issues. They came out on time with a let fix it attitude that benefited both us and their service. Many thanks for finding the issues from the install and fixing without a huge cost to us. I highly recommend if you have any issues large or small with your unit to call and trust ACS will not only treat you right but fairly. Many Thanks t... read more

Business response:

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. We look forward to serving you in the future should you need our services again. 

Angela C's profile image
Angela C 
4 years ago

We were quoted, by another contractor, over $6K for a new air conditioning unit as the only option to fix our a/c. We called Air Comfort Solutions for a second opinion and over the phone were told to try changing our filters first before spending any money. It worked! Our air conditioner never worked better and it only costs us $20 for two filters. He didn't even try to come out and charge a service fee just to tell us it was a filter either. They are the most honest service company we have ever dealt with. Highly recommend.... read more

Business response:

Thank you for this incredibly kind review. We always try to give our customers advice on things to check prior to scheduling a service call. We are happy our advice helped to solve your issues, and look forward to serving you in the future should you need our service. 

Marsha N's profile image
Marsha N 
6 years ago

I would recommend ACS to all of my family and friends. Brian was honest and listened to my concerns from the start. He gave me options to check out before he scheduled my appt. He scheduled my appt. for the following day. Jeff was professional and knowledgeable. He had the problem diagnosed in no time, however, Lennox, the manufacturer was closed for the holiday weekend, but Brian & Jeff promised to contact me re: information related to my warranty when Lennox opened. Unfortunately my warranty had expired and the temperature... read more

Business response:

Thank you for the kind review. We are glad we could provide you with the service you deserve. If you need anything further please do not hesitate to contact us. Regards, Bryan P***** 

Frequently asked questions about Air Comfort Solutions

How is Air Comfort Solutions rated?

Air Comfort Solutions has a 4.8 star rating with 169 reviews. 

When is Air Comfort Solutions open?

Air Comfort Solutions is open now. It will close at 5:00 p.m.  

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