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Air Central of the Carolinas

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About this business

In business since 2004, with over 45 years of experience in the HVAC services trade, our family-owned business takes pride in our customer service. With over 15 NATE certified HVAC technicians on staff, our number one goal has and always will be taking care of our valued customers. We have been serving the Indian Trail, NC area with pride and dignity for over 15 years. We are not just your ordinary heating and air conditioning company, we are a staple in the community we serve and no job is too big or too small. 

Location details

6216 Clearwater Dr, Indian Trail, NC, 28079, United States

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Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.9796 reviews
4 reviews have no rating
Delores G's profile image
Delores G 
4 months ago

Highly recommend! From the initial phone call to the service technician coming out it was a great experience. 

Morgan S's profile image
Morgan S 
4 months ago

Amazing company! Everyone is very friendly and knowledgeable. The office staff is incredible. Technicians and owners and very professional and kind. Thank you Air Central 

Reece B's profile image
Reece B 
5 months ago

I had no ac earlier this week and I had Air Central come out. They provided same day service at an affordable price. I would definitely use them again. They were very detailed in their reason on what happened. 

Business response:

*****,Thank you for your feedback! 

Makayla E's profile image
Makayla E 
5 months ago

Air Central Of The Carolinas is hands down the best HVAC company around town. The office girls are a pleasure to talk with, the service technicians are brilliant and ****** is awesome as well. Very reliable and trustworthy company. I will always call them for all of my HVAC needs. 

Business response:

*******,Thank you for your feedback! 

Judith L's profile image
Judith L 
2 years ago

My pastor recommended this company to me. Wes came out to my home and presented me with an offer that was not only the most reasonable of the three I had gotten but offered the best guarantees for service and parts. The installers came when he said they would and we're done on time as well. Both JD and Alex were courteous and professional. I am delighted with me decision to go with Air Central and would highly recommend them in the future. 

Amber C's profile image
Amber C 
3 years ago

Called after hours with AC issues, was not cooling. Tech on call was extremely helpful guiding me through troubleshooting situations. He ended up coming right out to the house and had us cooling down in no time. The customer service was exceptional, very personable and professional. The price was very reasonable. He even set us up on regular maintenance to help prevent future issues. I can tell this company really cares about their customers and the job they do. Its hard to find companies now a days like that. These guys hav... read more

Sharon C.'s profile image
Sharon C. 
3 years ago

I believe the biggest problem they have is customer service their office Representative and owner Wes B***** is rude and Curt. We have used this company probably 20 years for our 6 months checks, we have known the family for 20 years plus and our service reps . Kevin and Dwaine and others have been very good and professional. Then the air stopped and it was going to be 1000.00 plus for repairs .so we thought it may be a good time to buy a new unit. We were told it would be about 6-7000.00. When Wes came out he only very rude... read more

Business response:

Mrs*********** Air Central is terribly sorry your so upset over the estimate we gave for your home. We are baffled with the multiple reviews being posted. Kevin found you without air conditioning late on Friday. Since it was up against the weekend we offered out window air conditioners. We made a special trip and installed (2) for free. Wesley came out first available on Monday where he presented solutions. Mrs. ******** was absolutely under no pressure to use our services. We made recommendations for your family that were ... read more

Scott Smaston's profile image
Scott Smaston 
recommend  Recommended
4 years ago

Honest, fair, responsive. 

Toni S's profile image
Toni S 
4 years ago

I called yesterday morning because my air-conditioner was not cooling. Kevin came to my house about 2 o'clock. He was so friendly and very thorough and professional. He checked everything out and determined that I needed some freon. My unit is getting older and I know it will have to be replaced in the near future but he told me he thought this would hold me at least for another season or so. There was no pressure to buy a new unit which I appreciated. This is the second time I've used air central and think they're a great c... read more

Frequently asked questions about Air Central of the Carolinas

How is Air Central of the Carolinas rated?

Air Central of the Carolinas has a 4.9 star rating with 796 reviews. 

When is Air Central of the Carolinas open?

Air Central of the Carolinas is open now. It will close at 10:00 p.m.  

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