AdventHealth Heart of Florida ER

eli the kat 

on Citysearch

14 years ago

Only come if you must! – I wrote a review on Google about this place but after seeing the reviews here I felt compelled to share as well. I have only been in two hospitals for overnight stays -- one being in Brandon and the other here. I'd much rather have ended up in Brandon for this! Pros: - My doctor (Dr. San Martin) is AWESOME. I know a lot of good doctors are associated with this hospital. He is patient and very knowledgeable. - About half of the staff you come into contact with is polite and caring. Out of my entire 4 ... read more

OSweetLilRedhead 

on Citysearch

14 years ago

Great Hospital – I've been to this hospital on many occasions and I absolutely love the place. I had a baby there in September 2008 by C-Section. Not only were they extremely nice to me, they went above and beyond and treated me like a queen and my newborn like a king. In December 2008, I took my 9 year old daughter there because the doctor feared she had spinal meningitis (which she did not, thank God). They treated her like gold, and made her very comfortable. She went in scared, but they eased her fears. Just a few weeks ... read more

KenMC 

on Citysearch

14 years ago

Where To Start? – Well, I'm not sure if I should mention the time my wife's pearl earing mysteriouly disappeared when having a CT scan, or the time we brought our nephew in with a dislocated shoulder and the ER doc said "Sure I can fix that, let me go google it, I'll be right back" Lock up your valuables and Run for your life. NO BS this really happened. 

Ron Melvin 

on Citysearch

14 years ago

FORGET HEART OF FLORIDA HOSPITAL – Last evening I phoned this hospital in a emergency, to find out if a cardiologist was on duty or on call. I was left on hold 27 minutes when someone picked up the phone, giggled and hung up. All this time, my condition was getting worse and worse. When a neighbor, a nurse came to my home, she said that was not uncommon for this hospital and recommended that I go immediately to one in a nearby city. THIS IS OUTRAGEOUS!! 

EnterLaughing 

on Citysearch

15 years ago

USE AN AMBULANCE IF YOU WANT APPROPRIATE HELP – I wrote a comment just the other day and someone has deleted it (apparently, Heart of Florida Hospital). I fainted at home, have 3 heart problems and was treated rudely and uncaringly by the intake people. The woman at the desk was rigid and unkind, the triage person made fun of my husband asking for a wheelchair for me. There were 6 comments at this site the other day. Now there are 4! Heart of Florida, do you delete things related only to your lack of assistance at the ER ent... read more

tishko1949 

on Citysearch

15 years ago

Very Uncooperative – In 2008 My husband was seen in the emergency room for the flu. I paid the bill with our Pre tax fund,by phone, and asked for a reciept. To this day I have not received a reciept. I have placed over 35 calls to the business office, no one answers or returns my calls,or they just hang up on me! My pre tax fund will not release any more money until this reciept is sent to them. My husband has had cancer surgery (at another hospital) and our bills are overdue and going into collection now because these peopl... read more

NursesBeware 

on Citysearch

15 years ago

It's our way or the highway! – Get this. I just found out that this place fired one of the nursing managers because she didn’t fire her people when they went to management with a written grievance regarding a nurse with a disruptive attitude. Apparently this nurse manager stood her ground and would not be forced by upper management to bring the disruptive nurse back to the unit. So to punish the staff, upper management lets their nurse manager go and tells everyone it was “mutually agreed upon”. What a gross suppression of p... read more

DAV911 

on Citysearch

15 years ago

Hold on to your BELONGINGS here. – What's wrong with these people? There appears to be a total unwillingness here to acknowledge the problem of theft that has been going on all year. Both employees and patients have been victims at this place. Anyone can walk in and get a visitor pass and I've personally seen security walk right by people who are not visiting patients. Check the police reports and you'll find how often it occurs here and the hosptial wants to keep it all hush hush by telling the employees to keep quiet about... read more

99HANK 

on Citysearch

16 years ago

Watch out for this hosspital!!!!!!!!!!!!!!!! – I'm a 70 year old female--admitted there--before I left was accused by a nurse of "being in bed with another patient"-- cried and upset the whole 2 days there--too afraid and upset to sleep- called my doctor at home and tried to get discharged--had to stay because of planned surgery-another nurse insulted me also--many other negative incidents-- too many to list-- had written some of this stuff down on paper---paper was stolen from my room-----reported to director of nursing--to... read more