Advanta Total Health

I love this place. The service and communication is on point. I travel from East Atlanta because I know they are going to address my concerns and do what is necessary to make me happy!

Great staff and service.

Like many other people I don't write reviews unless I have an unforgettable experience whether is good or bad. Well this time was a bad one. I had a nice experience while I was being treated by them but everything went downhill when after my months of treatment I received a random bill of $20 which I though it was maybe a copay I forgot to pay so I paid it without hesitation. A month later they sent me another bill of $74 for their services which I found very odd because based one my insurance they paid everything and I had zero responsibility. I contact Advanta 5 times regarding this issue and on the first 2 times that I talked to them, they told me they will adjust it. Now it has been 6 months and nothing has happened, they even sent the bill to collections. These actions can potentially hinder my credit and they did not even had the courtesy to call me to resolve or explain the charges. I find it very unprofessional their lack of communication and follow up with their customers. Their staff are nice but the billing department sucks!!