This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Advances and Breakthroughs in Mental Health
- Counseling & Mental Health
- Huntington Beach, CA
About this business
Location details
18672 Florida Street, Huntington Beach, CA, 92648, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been coming here for years and ONLY because of Dr Stepanoff and the other therapists. The front office is absolutely HORRENDOUS. They never call you back. I have been calling all day trying to see what is going on with my appointment for today since I never got the phone call I have been waiting for (this is a time sensitive issue) and at this point I'm convinced they purposely don't answer the phone. If it wasn't for Dr Stepanoff, I wouldn't go here.
I'm sad to see so many bad reviews, but I really like the people here. All the therapist and Psychs I had seen there were amazingly nice people and genuinely care about my growth and success of my journey. I've had amazing progress with them. That being said, the biggest negative I have is there Billing department and getting in a call to schedule appointments. It took them 8 months to bill me for my weekly sessions and that's a big amount to get smacked by after so long. I did recommend 2 people go to their offices and they... read more
Teen son is flourishing after being diagnosed and cared for by Dr. Stepanoff and team!! He goes above and beyond & truly advocates to ensure my son’s accommodations are in place at school. 5 starts earned for sure!!
The front office staff is incredibly rude and disrespectful. I was sent by the VA as a disabled veteran. I followed up in person and she was incredibly rude. I have never experienced this with a provider. Do yourself a favor and find a different provider. It isn't worth the disrespect.
Staff hung up on me when I was trying to understand why my NP Ray Revilla stopped prescribing my medications. I was getting side effects from not having access to my medication. Staff said he was prescribing only as a “courtesy”. No empathy about a patient never being told why Mr. Revilla stopped prescribing for them. Staff did not care, hung up, said I was not letting her speak when absolutely I was, and never said she was sorry this happened, or I’ll have Dr call you or anything. I have no prescriber now, no call from Dr a... read more
Frequently asked questions about Advances and Breakthroughs in Mental Health
How is Advances and Breakthroughs in Mental Health rated?
Advances and Breakthroughs in Mental Health has a 2.2 star rating with 55 reviews.
When is Advances and Breakthroughs in Mental Health open?
Advances and Breakthroughs in Mental Health is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com