Advanced Urology Institute

Sonny H. 

on Birdeye

6 months ago

You can not phone them. Leave a call back. Sometimes they return call in 3 hours. Other times NO CALLBACK at all. Patients are rushed through during appointments. Atmosphere among staff can be cut with a knife. Rushed, openly talking bad about other nurses to others around you. Supervisors harshly scolding nurses in earshot. It's all about making money. Patients are treated like cattle going to slaughter. Physician's delay procedures at length because of surgical time allotted. If your treatment is straight forward you migh... read more

Gary N. 

on Birdeye

9 months ago

This review isn't for the doctors as I never got to see one. I tried to make an appointment at the Port Orange office. First, I tried calling for an appointment and after waiting in the queue for a while, I was kicked over to voicemail. I then tried making an appointment online. I never received confirmation, and the appointment was never made. After a couple of messages left on voicemail, i was finally contacted and an appointment was made, or so I thought. At the time of my appointment, I arrived at the office and I had n... read more

Molly G. 

on Birdeye

3 years ago

impossible to get through on phone and patient portal is useless. If after 20 minutes you get a person then you are cut off or hung up on.. This place has progressively gotten worse