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Advanced Metabolic Care + Research
- Healthcare
- Temecula, CA
About this business
Location details
28441 Rancho California Rd #104, Temecula, CA, 92590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is horrible. They lost my medical records. Which I believe is a HIPAA violation. I was going to this clinic for 13 years and my physician was Dr. Bailey. The service was excellent until the last few years. Evertime after seeing my doctor after my scheduled appt, they never would send my refills to the specialty pharmacy. I would call and would never receive a return call. There were occasions I would go for weeks without my refill for my meds. I complained to higher management and nothing would ever be done to res... read more
Been with them for quite a while, usually no issues, however, within the last two days they’re unable to answer phones and either of their locations due to, apparently too many phone calls, etc., etc. from patients leave messages on porthole no answers, especially with extremely high blood sugar… Also concerned I was switched to Dr Bailey, whom I’ve never met after my primary left the office. I never even received a phone call that Dr Baily was my new Doctor.
If I could give 0 stars I would. This place is absolute horrible in every possible way. Unfortunately insurance gives referrals to this place and patients get stuck. Calling insurance again to see if I can get another referral.
Horrible. No one ever answers the phone…ever. And no one ever returns your messages…ever. The lady who answers the phone clearly works from home. Always background noises from kids or whatever. She canceled my appointment without telling me. The worst customer service ever. Go somewhere else.
I've been attempting to make an appointment since October'24 no returned calls to weekly voice messages or appointment requests on their website. This seems to be the norm based off other reviews posted.
Frequently asked questions about Advanced Metabolic Care + Research
How is Advanced Metabolic Care + Research rated?
Advanced Metabolic Care + Research has a 1.5 star rating with 27 reviews.
When is Advanced Metabolic Care + Research open?
Advanced Metabolic Care + Research is closed now. It will open on Monday at 8:00 a.m.
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