Advanced Dermatology & Cosmetic Surgery

joe T. 

on Google

22 hours ago

It went quickly and was provided with excellent treatment. 

Barbara Seltzer-Meister 

on Google

2 weeks ago

Dr. Patricia Klem is excellent, but the Advanced Dermatology infrastructure is horrible! You can’t directly get to your direct office. The main call center has agents that don’t know the knowledge of the organization. You’re lucky they’re breathing. My pathology came back positive and now I can’t get back to Robin or access the portal to see the name of my diagnosis. 

Bruna & Carlos Brandao 

on Google

3 weeks ago

It’s the 3rd time I visit the office and all 3 times I didn’t wait more than 5 minutes. Dr. Klem is a great listener and communicator. Unfortunately, I didn’t feel well and got dizzy after a procedure due to the pain on my last visit. Her staff went above and beyond to make sure I was cared for. Her medical assistant stayed with me the whole time and did everything she could to help. They offered water, ice, crackers, they put on a fan, and didn’t leave my side until I felt better. They also called to check on me the next da... read more

Biana Rivero Kuzmina 

on Google

a month ago

I arrived early for my scheduled appointment at 10:15 AM (appointment was at 10:30 AM, with a procedure scheduled for 10:45 AM). Upon check-in, the receptionist repeatedly—at least five times—told me in a condescending tone that my insurance was not accepted and I would need to pay out of pocket. I explained each time that I had already spoken with the office in advance and was fully prepared to pay. Despite being on time and cooperative, I waited until 11:37 AM without being called or given any update. When I asked about th... read more