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ADT Security Services, Inc.

2.8

About this business

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada... 

Location details

1400 Montlimar Dr, Ste B, Mobile, AL, 36609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.876 reviews
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Alithia Grepke's profile image
Alithia Grepke 
on Google
a month ago

I am a customer that can never get someone on the phone for help. The worst customer service literally wait over an hour and have to hang up to get back to work! Hate it!!! 

J L's profile image
J L 
on Google
2 months ago

Absolutely the worst. Their cameras didn't even detect the person that came in my yard and broke into my car and stole a $700 gun. Then when I called them to cancel my service so I could get go with a better company they told me it would cost me $1100 to cancel the service. This is absolute insanity and it's criminal to try and make someone pay over a grand to cancel a service that doesn't do what they promise. Will never use this company again. 100% do not recommend. 

gary skinner's profile image
gary skinner 
on Google
3 months ago

I have had adt in my business for years its more trouble than its worth I have one zone that keeps going out setting off alarms for no reason I get woke up all times of the night also in the day when business is open alarm not armed there fix is coming down and {after staying on the phone for a hour or so] replacing door sensor and charging $59 this is how panel was left 

Glynn McCormick's profile image
Glynn McCormick 
on Google
10 months ago

I recently had a simple, minimal security monitoring system installed. All appeared to be great except for the monitoring app. The technician was unable to set up due to access issues that he determined were not within his responsibility. I was unable to get the problem resolved in a timely manner. When I called to cancel service, I was informed that I could not cancel, because too much time (6 days) had passed since date of installation. It seems that I am saddled with a three-year contract for a service that is not functio... read more

Marathon Tires's profile image
Marathon Tires 
on Google
10 months ago

I feel like I was scammed I feel like I was coned, my property was destroyed, and all I got back was o well, , not even a call back, very disappointed, 

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Frequently asked questions about ADT Security Services, Inc.

How is ADT Security Services, Inc. rated?

ADT Security Services, Inc. has a 2.8 star rating with 76 reviews. 

When is ADT Security Services, Inc. open?

ADT Security Services, Inc. is closed now. It will open tomorrow at 8:00 a.m. 

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