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ADT Security Services

3.9

About this business

Location details

9360 Kirby Dr Suite 900, Houston, TX, 77054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.9453 reviews
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Eli Ramirez's profile image
Eli Ramirez 
3 weeks ago

Avoid at all cost. Sells rep lied about the contract and the cancellation timeframe. Horrible service calling over the phone to get anything resolved. 

Madison LaRose's profile image
Madison LaRose 
a month ago

Terrible experience, never installed our flood cameras that we paid for and the electrician fee that we paid, they keep sending out a technician when an electrician needs to come and refuse to give me my money back. 

Giang Nguyen's profile image
Giang Nguyen 
2 months ago

I would give a ZERO star if I could for this ADT service. I have them installed one day 1 (24 hrs) then I decided to go with eufy instead because I dont like the service. So on day 2 which is around 36 hrs after installation, I called them to disconnect everything and remove the service which they said to be free of charge. Now it is 3 months later and after at least 10 calls and hours of waiting on the phone, the account is still not cleared out and they continue to charge me and bothering me even I didn't use their service... read more

Kenni's profile image
Kenni 
3 months ago

Vivint Is Easily Superior. ADT has subpar product and even worse customer service (Looking at you Kevin and Randy). Employees unfortunately forced to screw over customers to make the executives money. This is reflected in the quality of service 100%. Please dont waste your time with this company. ViVint is vastly superior. As they care about customer experience. ADT focuses on getting your $$$$ 

Maria Ramirez's profile image
Maria Ramirez 
3 months ago

Pésimo servicio en esta compañía mi alarma y mi camara dejaron de funcionar hace aproximadamente 3 meses llame para que vinieran a arreglar mi problema y no he recibido ayuda alguna y aun asi me siguen cobrando por absolutamente nada he enviado correos para hacer la cancelación de el servicio y tampoco he recibido respuesta 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.9 star rating with 453 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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