ADT Security Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

ADT Security Services

4.2

About this business

Location details

11710 North Fwy, Houston, TX, 77060, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.2522 reviews
Select a rating
Regan Hutson's profile image
Regan Hutson 
a week ago

I actually don’t know if my ADT review is site specific - but I can sure as hell say it’s ADT specific. Their customer service is the absolute worst service I have ever received. They charged me a labor fee for a 12 min visit without ever telling me - When I called to get a refund, the first person I spoke to sounded drunk. he couldn’t form one cohesive thought. the second person I spoke to passed the buck and told me to call a different number. The third person I spoke to was useless. It was supposedly a manager. All in all... read more

Sandra Hooker's profile image
Sandra Hooker 
3 weeks ago

Last night, a few minutes after 9 P.M., I heard my security system alarm. At the time, I was sitting outside in the courtyard enjoying a lovely, cool night. Using my phone I could see well enough with the help of a few outdoor lights and a streetlight on the corner. I quickly realized that a slim man, perhaps in his 30s, with a light complexion was walking up the sidewalk to my front door. Quickly I came inside, not knowing who would come up to my door in the dark. The strange man and I reached my entrance door at the same t... read more

Daniel Smitson's profile image
Daniel Smitson 
a month ago

Horrible customer service - Cancelled in July to move in August - NO cancel on record - Continued to charge my account - Called today and will have to be charged again in October due to 30 day notice NOT on file yet moved out 8/29!!! Complete theft of small business funds! 

Bukola Talabi's profile image
Bukola Talabi 
a month ago

I will be changing company very disappointed with the service. My garage camera is always offline. Everytime I go on my phone to check the recodingd it's always unavailable and it's been like this since last year. Every service person they send out is incompetent. It's either I need and extender or something else. The sales person should of known about weak signal when he was installing the system. It's awful 😖. I'm doing research to find a better security company because ADT is absolutely not the only one out there. 

Trinity's Tales's profile image
Trinity's Tales 
a month ago

Don’t do it just dont 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4.2 star rating with 522 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com