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Acura of Peabody
- Used Car Dealers
- Peabody, MA
About this business
Location details
233 Andover St, Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service department is great. We always have our Acura serviced at Smail and we have never been disappointed. Personnel are friendly and courteous.
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at Smail Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Peter provided above and beyond service. He was able to provide me with my first FREE maintenance that was in the contract when I bought my Integra Type S, although the guys from the garage wanted to refuse the service because supposedly it was over 6 months. But it’s a new car that I don’t drive much and the contract had no time limit. Just said first maintenance is free. Give Peter a raise, truly deserves it.
Service was timely. Inspection was thorough. Thomas went over in detail the recommendations. Issues we’re addressed.
This place has always had a great service department. Awesome to work with. Great communication!
Tom has checked me in many times and he has always been very cordial and helpful.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The employees @ Elite Acura went above and beyond my expectations, great job guys! I would purchase from Elite Acura anytime.
Business response:
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Bought my MDX from here. Sales and service staff are very nice. The facility is also nice. My main complaint is that the service check in process kinda sucks. Most other dealerships someone meets you at your car and walks you to a service advisor. At elite, you pull into the bay and then go wait on a rug between all the service desks and just wait until someone looks up or asks for who's next. This is fine when it's slow, but when it's busy it gets kinda awkward. A secondary complaint is that their prices for extended warran... read more
Business response:
Thank you for sharing your experience and for the kind words about our team and facility. We appreciate your feedback regarding the check-in process and warranty pricing and will review both with management as we work to improve the overall experience. We value your business and thank you for choosing us for your vehicle service needs. Elite Acura - (856) 722-9600
The people and the service they provide is outstanding! ! They are very realistic with times and quotes for service!!
Best car dealer,ever. Courteous,helpful and knowledgeable personal. Easy,smooth transaction. Will recommend them to family members and friends.
Frequently asked questions about Acura of Peabody
How is Acura of Peabody rated?
Acura of Peabody has a 4.8 star rating with 4,217 reviews.
When is Acura of Peabody open?
Acura of Peabody is open now. It will close at 7:00 p.m.
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