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Acuity
- Insurance
- Sheboygan, WI
About this business
History Established in 1925. Acuity, headquartered in Sheboygan, Wisconsin, is a property and casualty insurer that operates in 25 states, generates over $1.3 billion in revenue through 1,000 independent agencies, and manages nearly $4 billion in assets. Named in the top 10 large companies to work for in America, Acuity employs over 1,200 people.
Location details
2800 S Taylor Dr, Sheboygan, WI, 53081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We dealt with Taylor Schmidt at acuity insurance (based in central Wisconsin)for a recent claim. She was extremely rude to my husband who was just trying to get to the bottom of things. It’s very disappointing to see that dishonest people can come ahead in claims when insurance companies don’t want to fight for what’s right. It’s all about the bottom dollar here.....
Business response:
Thank you for sharing your recent claims experience, Ali. Your feedback is very important to us. Please send me an email at customercare@acuity.com, and a member of our claims team will be happy to review your claim. Regards, MC from Acuity
Having owned Acuity Insurance for many years for both Home and Auto, when we finally had a roofing claim, Acuity weaseled our of properly paying the claim, basically telling me to get an attorney if I wanted to challenge their rejected claim. Their reasoning made no common sense whatsoever, so I will be taking my families insurance business elsewhere. I would NOT recommend Acuity Insurance if you want a fair claim.
RecommendedIt is really very helpful!
Business response:
Glad to hear it, Rocky, thanks!
Terrible company in my opinion.
Business response:
Thank you for your comments, Aaron. We appreciate your input and feedback. If you would like to discuss your situation further, feel free to send me an email at customercare@acuity.com Regards, MC from Acuity
Acuity has always been a leader, they understand workflow and automation very well
Dishonest company! Beware
Business response:
Thank you for sharing your feedback, Chee. Your feedback is very important to us. Please send me an email at customercare@acuity.com, and a member of our claims team will be happy to review your experience. Regards, MC from Acuity.
Auto accident occurred 7/26/18. Acuity has accepted liability yet still no payment. QC6827
Business response:
Thank you for sharing your recent claims experience, Laura. Your feedback is very important to us. Please send me an email at customercare@acuity.com, and a member of our claims team will be happy to review your claim. Regards, MC from Acuity
I had flooding in my basement and still haven't been paid. They insurance adjuster refuses to tell me how much I am getting, and she keeps coming up with more excuses to pay out less and less.
Business response:
Thank you for taking the time to post your experience, Rebecca. We appreciate your input and feedback. If you send me an email at customercare@acuity.com, I'd be happy to look into this for you. Regards, MC from Acuity Insurance
It is really disappointing when Acuity Insurance company nearly doubled our annual premium after my spouse was in an accident. It was the other driver at fault and their company had to paid the claim. So, why does Acuity double our premium? After giving Acuity good reviews, I am sad to say, I no longer recommend this company! Very disappointed in Acuity!
Business response:
Thank you for your feedback, Frank. Every policy at Acuity is unique to each customer and is based on a large variety of factors. If you'd like to discuss your specific situation in greater detail please email me at customercare@acuity.com. Regards, MC from Acuity Insurance
Frequently asked questions about Acuity
How is Acuity rated?
Acuity has a 4.2 star rating with 1,388 reviews.
When is Acuity open?
Acuity is closed now. It will open on Monday at 9:00 a.m.
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