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2309 Rio Grande St, Austin, TX, 78705, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My husband and I have been tenants with Active Property Management for almost two years now, and we recently extended our lease another two years. We have had nothing but good experiences with this company. We have rented through several companies but Active has by far the best and the easiest to work with. On the rare occurrence that we have had any problems with the property they have been on top of fixing it in a timely manner and even follow up to make sure we are satisfied. The instance that stands out to me was last Ja... read more
I read a few negative reviews of Active, but I ignored them. I figured I was a good tenant who paid rent on time, so none of it applied to me. Do not repeat my mistake. Avoid this company at all costs. They are constantly making up fees that make no sense. My lease started in August; they tried to charge me back utilities for missed payments in May. Every time they make up a fee, they count it against your rent before the actual rent payment, so they can charge you a gigantic, constantly increasing late fee ($200 + 10 a day)... read more
I have lived at apartments managed by Active and they are everything but. They do not respond to complaints, it's hard even getting them to respond to any emails. Neighbors are loud and their dogs crap everywhere and Active will not help. The outdoor lights did not come on until 10 or 11 pm and it took months to get then to change the timer despite the dangers (including stepping in dog crap). Even though they have the account with Time Warner they make residents deal with the company when the Internet goes out, so I have sp... read more
Active Property Management is literally the worst management company I have ever worked with. Uptown Realty is a separate part where their realtors match you with a place to live while Active Property actually is a 3rd party management company. First off, they told me my apartment would be finished on June 15. Then July 15th. Then August 1st. August 25th. Then while I'm gone, I'm notified that my apartment will still not be done while school starts. Now, it is Active Property Management's JOB to oversee construction and put ... read more
Active Property Managment is great! – We leased our apartment through Uptown Realty and we loved our real estate agent. She was awesome and super helpful. Active was our managment company and they we great! Any time we had a problem they answered our questions or came out and fixed the problem as soon as they could. Our managment changed to Everyday Properties and they are awful!! They have no idea what that are doing, I wish we had Active back, they always knew what they were doing and we always super nice!!
Active Property Management has a 1.8 star rating with 17 reviews.
Active Property Management is closed now. It will open on Monday at 9:00 a.m.
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